Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can t. say right now spectrum don’t have the signal so right now it don’t work
I would recommend this to a friendStopped responding after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 months, the device started freezing and would not respond to the commands on the remote.
I would recommend this to a friendRoku
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on one tv and just returned it. Not good at all
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mega60, thank you so much for sharing your thoughts with us! I'm curious: have you seen any error messages when trying to use your Roku device on other TVs? Also, how long have you had the device? We're really appreciative of your effort in returning the unit. For options on getting a new Roku device, feel free to browse Roku.com. If you encounter any issues or have any questions about your Roku, our support team is always here to help. Thanks! Roku Customer Advocate
- Pros mentioned:Ease of use
New life for old Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to wifi stream on my 15 year old Samsung 50” tv. Surprisingly easy to set up and use.
I would recommend this to a friend Streaming TV is often garbled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming TV is often garbled and it hard for me to clearly understand the words. But streaming TV is the future.
I would recommend this to a friendFrustrating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product easy setup but the remote stops working and I have to unplug the stick to reprogram it. This is the second one. The other one had the same problem.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Gattiman, this certainly isn’t the kind of experience we’d hope you would have and we are here to help.
Please check for the latest update under your Settings menu to ensure that you are on the newest software version. Once updated, be sure to restart your device.
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist.
Thanks!
Roku Customer Advocate
- Cons mentioned:Compatibility
No Apple, 7 days free trial not 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Apple 3 months free . 07/09/2023. Just bought three of them Roku is not honoring the Apple TV . I am in the middle of chat with Roku now.. They insist it ended in May, 7 days only "Alven I'm sorry to hear about this experience. We double-checked our system, but there's no ongoing promotion for Apple TV."
No, I would not recommend this to a friend Don't let your router to close ig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently it couldn't connect to my internet because it was to close to my router. However my tv is right next to my router so It doesn't really work
No, I would not recommend this to a friendLags
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but it lags at starts up. Takes a good min to boot up and connect to the network
I would recommend this to a friend- Pros mentioned:Remote control
Over all very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little too long but not a problem. Pretty quick startup. Remote is nice with voice a mute.
I would recommend this to a friend Good for when it is needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved and my new location does not support over the air TV - we are in a dead zone with only one station. My TV was older and didn't support YouTubeTV, which we bought to get TV. It works fine. I got it for half price around Black Friday.
I would recommend this to a friend- Pros mentioned:Overall performance
Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet, but this makes our 3rd one, so I expect it to work as well as the others.
I would recommend this to a friend Too long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to give this a one star as i am sure it's a great item but I had to return it as it was too long to use on my tv.
I would recommend this to a friend- Cons mentioned:Compatibility
LG set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with my lg set. Recommend other choice
No, I would not recommend this to a friend - Pros mentioned:Overall performance
THUMBS UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVERALL A GREAT PRODUCT THAT IS MUCH FASTER THAN THE PREVIOUS VERSION WHICH REALLY LAGGED
I would recommend this to a friend Shortcut Button Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with remote that dosen't come with shortcut button for Hulu. I am unable to verify which box that come with Hulu button to exchange.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always take you to programming right away - must go through some routine - a big pain.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teen, as her tv isn't smart. Works great. Good value, and she loves it.
I would recommend this to a friend Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K Roku stick stove buffers with hotspot on phone not good if you do not have internet
I would recommend this to a friendBuggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roku channel will randomly not let me access anything and randomly have no audio until i restart the whole tv. I only got this to watch 2 broke girls. Just get an Apple TV if youre using it for streaming other services.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Caden, this doesn’t seem right. Have you checked if your device is running the latest software version? Having the latest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. In addition, make sure that you have a stable Wi-Fi connection to avoid this issue; try restarting your Wi-Fi router and consider the distance between your device and the Wi-Fi router. For more tips on improving Wi-Fi connectivity, refer to this link at https://support.roku.com/article/213122277#section-1. If you need help with these suggestions, please get in touch with a member team member. We can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate