Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Yes to Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit for a great sale price. Super easy to install and use.
I would recommend this to a friend ROKU Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had two of this product and several of the ROKU Express models. Overall, ROKU products are a pain in the butt! The stop working, they re-boot themselves and I've had to replace the remotes. Though it's the least amount of trouble when compared to the FireStick. Not one that I would personally recommend.
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant audio dropouts. Have several Roku devices. This one has audio issues that im hoping will be fixed w sw updates
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello there. Thank you for letting us know. we have few steps for you to follow. If you haven't already, try to unplug the TV and wait for few seconds to plug it back. Also, you can try to use the device on a different TV if it does the same thing. Additionally, please try to follow this FAQ to improve the sound: https://support.roku.com/article/208755518. If you need help troubleshooting the device, contact us online at support.roku.com/contactus. We’ll make sure to assist you better to get good feedback. Happy Streaming! Bernie, Roku Customer Advocate
I would try another brand if possible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last two streaming sticks I purchased have not been the greatest. No sure if they are not making them as well but I am having a lot of technical issues with the last two I purchased. Picture not showing up and I have to unplug and plug back up to get the picture when using the Roku. Could not return to store after 14 days so I was stuck with products.
No, I would not recommend this to a friendA boomer can connect this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because its wireless connection allowed me to place a TV on a wall without calling the cable company or renting another box from them. So simple to connect a boomer can do it.
I would recommend this to a friendokay item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay, nothing different from what I had on the TV except Ruku TV app.
No, I would not recommend this to a friendWorks ok most of the time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually works less effectively than the previous Roku streaming device I gave away, though this new one runs cooler. The main problem is the volume control; it is unreliable and volume gets stuck and will not move up or down. This is a known problem.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Roku for use with spectrum tv app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use, great for use with spectrum tv app
I would recommend this to a friend Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time keeping the plug to the Tv in tight….it kept coming loose. Finally got it to stay.
No, I would not recommend this to a friendSimple, efficient, great quality streaming device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it in, sign into your accounts, and turn any hdmi enable tv into a smart tv. We had an older smart tv and it was painfully slow. This made it feel like that old tv is new tech.
I would recommend this to a friend- Pros mentioned:Ease of use
Ditched cable because this is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up, even on TVs a couple years old
I would recommend this to a friend roko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it searches to much. Bio something. Keeps going out sometimes. Like connection is loose.
I would recommend this to a friendRoku Spectrum Cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I find it cumbersome to change channels while using the Spectrum Cable TV App.
No, I would not recommend this to a friendVery unstable after installation and activation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Roku user for many years. This was the most troublesome activation. It took at least 6 times to get it to work and it's still not stable. After successfully completing installation, it will sometimes de-pair the remote, reject the video feed for some digital protection scheme it says I don't have for 1080p, or just blanks out the screen without warning. In addition, I had to de-activate TV control, since it would only increase to max or decrease to min a single push of the volume control. I was just about to package it up and return it, when I gave it one more try. If it fails again, back it goes. This is with a Vizio TV that has previously been running with a Roku 3 without problems.
No, I would not recommend this to a friendRoko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worh the first day and now it hadn't work since.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good device but slow wifi speed while streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Wifi strength is weak. Home screen is not junky.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we're here to help! Reference our helpful FAQ article: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.
We hope this helps!
Roku Customer Advocate
Hate it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my TV. I had it for less than 15 days. The day before returning it, it disconnected from my internet, the remote wouldn't allow me to reconnect or reset it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Reed, thank you for sharing your experience. The issue seems unusual. We recommend restarting your Roku device by going to Home > Settings > System > System Restart. Additionally, please check your Wi-Fi connection for stability. For more guidance, visit: https://support.roku.com/article/213122277#section-1. You might also try connecting to a different network, such as a mobile hotspot, to determine if the issue lies with your Wi-Fi router or Roku device. Lastly, for a quick fix for your remote, you can try resetting it. For detailed instructions, you can refer to this link: https://support.roku.com/article/21306145024535#section-2. If you need further assistance, please let us know at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only solved part of my streaming issue which developed because LG TV browser would not update.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great. it doesn't always open up unless I switch inputs on my TV and then switch back
No, I would not recommend this to a friendRoku Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this due to it not being responsive. It would only work about half the time. I exchanged it for the other model that was 4k as well. I think it was a signal issues. But this is the first model I've ever had issues with.
I would recommend this to a friend