Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Gigantic glitch problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install Netflix -- spent hours on my own and then another hour with a geek squad guy and still could not load or install Netflix... Had to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Melody, thank you for sharing your concerns. We truly value your feedback and want to express our understanding of your frustration.
Please note that decisions about app support come from the channel providers, such as Netflix. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices.
At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly 10 years, and we hope to continue providing your household with great streaming experiences! It’s thanks to loyal customers like you that we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price and the value cannot be underestimated
I would recommend this to a friendChoose something else
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t even been a full year and it’s completely dead for no reason.
No, I would not recommend this to a friendRemote Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote started working intermittently with a week of purchase. Despite many sets of new batteries, it just doesn't work at all at this point. I reported it to Roku, who seemed uninterested. I'm returning the stick.
No, I would not recommend this to a friendnot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this kinda sucked but i could see working out for others, i went with a chromecast instead
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear that this product did not meet your needs. Please know that we offer a suite of helpful videos, articles, and tutorials on our support website at support.roku.com.
If there is anything that we can assist you with down the road, please don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streams all the videos its supposed to. Video quality is great
I would recommend this to a friendDefective Roku Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on this Streaming Stick 4K Streaming Device did not work. Defective. Reaching Roku to activate an exchange under the manufactures warrant was impossible. Must now make a special trip to the nearest Best Buy to return and, hopefully, exchange for one that works.
No, I would not recommend this to a friendno good in SC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not download htc max tv in south carolina where we live
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Martin, thanks for your input! Are you still experiencing the same issue with the device? Kindly contact our support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Happy Streaming! Bernie, Roku Customer Advocate
Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up fairly simple (You Tube) video very helpful in set-up
I would recommend this to a friendN/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets needs for application w/computer needed for school.
I would recommend this to a friendWaste of money!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this streaming stick in March and already it is not working. A waste of $54. Now I need to go a purchase another one because this one is out of warranty!!!!!!!!!!
No, I would not recommend this to a friendroku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not even close to what I had thought It was supposed to be
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! hanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Not the batteries changed them twice.
No, I would not recommend this to a friendRokou Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I found someone to set it up, I really like it.
I would recommend this to a friendRoku with stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick would not fit on any of our tvs So had to return and purchased a Roku Ultra 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery instead which works great
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new one has a delay which the old One did not.
I would recommend this to a friendRoku is expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku streaming stick works, only problem is each show you watch is a payment to Roku, net is it cost more to watch TV with Roku than Comcast. I checked prior to installing it, one must set up a Roku account prior to use. $1.99 / show watched minimum.
No, I would not recommend this to a friendTerrible device. Nothing works at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku device is the worse ever. Nothing works properly. It's constantly won't connect. Completely terrible. If I could return this I would. I can't recommend this device to anyone.
No, I would not recommend this to a friendRemote issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote did not work out of the box. Had to return it.
No, I would not recommend this to a friendWorthless Paper Wieght
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 20mins. I switched to another TV in my house and then it worked when it wanted to. The I just threw it in the trash. Didn't even want a refund I was that upset
No, I would not recommend this to a friend