Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Home page mostly ads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. My older Rokus are better. The home page has giant ads which mean the icons are small. Half the screen is an ad.
I would recommend this to a friendroku stick not needed....didn't know that !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy retail agent did not tell me I could stream without having to buy a Roku stick...very frustrating.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps glitching all the time. Constantly unplugging and resetting it but still having issues, even after Roku sent me an extension.
No, I would not recommend this to a friendOk when it works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku have lots of software glitches...menus dont load properly, need to dosconnect and reboot frequently...
No, I would not recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku misleading solicitation during set up. Appears to need to enter credit card info before installation.
I would recommend this to a friendUseless review request.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift, have no opinion. Gave it away
I would recommend this to a friend- Pros mentioned:Overall performance
Return worthy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku device was great until I experienced the Nvidia shield.
No, I would not recommend this to a friend Sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly reboots! It’s so annoying to be watching a show, the show cuts off and a reboot occurs.
No, I would not recommend this to a friendDon't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time need turn off power or it will not to start. Sometimes the sound doesn't work.
No, I would not recommend this to a friendDon’t buy this Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku stick is defective. There are many complaints online. Do not buy this.
No, I would not recommend this to a friendROKU streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has HULU on the wand and you cannot get it on the tv. Geeks could not get the unit to respond with HULU.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Luke, thanks for your feedback. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent.
Thank you!
Roku Customer Advocate
Roku device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, it often stops working or has to be un plugged & plugged back in for it to work.
No, I would not recommend this to a friendCheaply made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU remote stopped working and not returnable! We should have gotten Firestick instead!
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this in December and it’s in the trash by February. Don’t buy it!
No, I would not recommend this to a friendStick Too Long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Roku Stick but it was too long and won't fit on my Insignia TV. I had to return the product.
No, I would not recommend this to a friendPicture freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to disconnect the power cord to un freeze the picture. This is a pain.
No, I would not recommend this to a friendStupid romu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freaking nightmare to use. And really want my money back
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not reliable. We constantly have to re-boot it.
No, I would not recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t do what the sales people said it would do. Oh, well!
No, I would not recommend this to a friendStreaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect and when it did it wouldn’t stay connect. Now does not connect at all.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Keya, thanks for taking a moment to share your feedback with us.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.
If you're still in need of assistance, please visit us online at https://support.roku.com/contactus so that we can help!
Roku Customer Advocate