Customer Ratings & Reviews

I purchased the stick about a year ago, I have never been able to get it to work, I tried it on another TV, no luck. Roku couldn't help me, they just gave up I guess after several communications. I have another Roku device, not stick, on another TV and it works great! My other TV is a Roku TV, no problems there. Wondering what I could "create" with this useless stick -

The Geek Squad that installed it were great! They explained everything very clearly!

Roku is such a great device, the interface is perfect. These streaming sticks are the perfect add-on device for every TV.

Will not stay connected to wifi. Customer support from roku or best buy weren't helpful at all. Both continually tell you to reset your wifi over and over even thought every other device in the house has zero issues. Also thw "free 3 months" of apple tv or any other offer will not work. Again no help from either support team.

Great price! I’d buy another one at that price if it goes on sale again!

Remote doesn't respond to voice commands, aggravating to operate due to small size and too few button to navigate makes it irritating to operate, If you want to read the info for a show or movie from the menu you have to push to many buttons instead of having 1 button with info to push. Streaming freezes up on occasions spend more time trying to find something to watch navigating the menu, same movies are listed in too many catagories like will be listed under drama, comedy, and scifi. Need to streamline for easier access and modify the remote

Product works well and solved my poor streaming service problem.

Best Buy associate said it would. They need to retrain them. Works great with samsung tv but no way to send audio through Denon AVRS760

Got this as an upgrade to our Roku Express. Unfortunately, it was a defective right out of the box. Kept saying the wireless internet adapter wasn't connected. Sadly, I had to return it. I got a Roku Express 4K+ instead and it works perfectly.

They force you to create an account which is annoying, then they force you to put in your credit card information as the only way to use this device. So if you don't have credit information, then you will have to not watch TV. I get it they want a farm information, but give people a way to escape it or opt out. Microsoft's doing the same nonsense

Bought in feb now almost 1 year later it stops..All my other roku models Ive had for years..not this model

not having streeming before having a tough time figuring out how to use the stick and I'll probably just keep it through the holidays. and since I used over my 50 characters for my review and it's still not enough. and you cannot just punch a channel number and be a the station you want

Horrible website navigation and customer service. This is a crappy service

Wheres the return this item option? It only picks up the wifi signal if it decides to while my phone picks up the wifi no problem in the same spot. No remote replacement available on the stick version either.

I can’t use it. Geek Squad installed it but all I get is the screen and that’s it! The remote doesn’t work or Roku isn’t installed right, don’t know which!!!

This was not worth my money. It has begun to stick. I will be taking it back to the store.

the device wouldn't fit into the plug in the back of my TV, which has an odd indentation where the various types of devices gets plugged into Insignia TV).

Doesn’t work as intended. There are cheaper remotes that do the same job. I have two Roku Remotes and neither work with this remote. However, it does work with my Philips television.

No stars from me. Have had multiple problems with this device since it was installed. Still not working properly!!!!!

This. Can not be used on my tv it’s not returnable I’m out 56 .o I’m not a happy camper Sorry