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Customer Ratings & Reviews

$67.21

Customer reviews

Rating 4.8 out of 5 stars with 9809 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 9,816 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used all functions, but it's great so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Platform

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest platform compared to the amazon fire stick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just like having a Roku TV. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I have two and this one works just as good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love Roku my 3rd one now both kids have one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has become an issue for me. I push and push and nothing happens

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi, Janet. Help is here! If you're having trouble navigating your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. Refer to this link to learn more https://support.roku.com/article/21303049528855. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: https://support.roku.com/article/217288467. Your feedback is very important to us.
      We're looking forward to getting you back streaming.
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely satisfied... with selections and ease of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like its suppose to and was decentrly priced

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great! Absolutely what i needed! Will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku 4k Streaming Stick...a good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I hoped it would. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    Google OS on Smart TV is less than awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 500mps download on wifi yet anything I try to watch on my new "Smart Google" Hisense 50" TV buffers so much it's impossible to watch! After my service provider (Spectrum) ran many diagnostics they suggested my solution was to bypass Google and purchase an independent ROKU device, working through that to bypass Google. I will hook that up tomorrow. The knowlegeable Customer Service re[s at Best Buy were not surprised with my issues!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple Defective units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After every power startup and showing the home screen, then it takes about 10 seconds for the roku unit to respond to any remote clicks. This is the 2nd unit with the same problem. Tried many support/community suggestions including batteries, resets, cache clear, etc. but nothing helps. It's annoying every time I go to use it.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Last Roku I will ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Roku I will buy. I have 4 Roku tvs and 3 of them , the remote does not work. Including this last one I bought several weeks ago. Called Roku support and there fix for all 3 was to go buy new remotes. Unexceptional!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a lot of options to choose from good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expand your TV performance & Enjoyment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use! We have 2 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming unit. Nice and compact. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. It has issues connecting to internet sometimes even though the router has full signal and the roku connects to the router. Otherwise works for me to get the apps that i cant download on my lg tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up the price was comparable to other sticks

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great gifts for anyone with a nonsmart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming tv would highly recommend

    I would recommend this to a friend