Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10757545
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant audio dropouts. Have several Roku devices. This one has audio issues that im hoping will be fixed w sw updates
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello there. Thank you for letting us know. we have few steps for you to follow. If you haven't already, try to unplug the TV and wait for few seconds to plug it back. Also, you can try to use the device on a different TV if it does the same thing. Additionally, please try to follow this FAQ to improve the sound: https://support.roku.com/article/208755518. If you need help troubleshooting the device, contact us online at support.roku.com/contactus. We’ll make sure to assist you better to get good feedback. Happy Streaming! Bernie, Roku Customer Advocate
Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only solved part of my streaming issue which developed because LG TV browser would not update.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great. it doesn't always open up unless I switch inputs on my TV and then switch back
No, I would not recommend this to a friendRoku streaming stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not as good as the 4k stick and it doesn’t always work I have to unplug it sometimes.
No, I would not recommend this to a friendFast and Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, high quality streaming, and a great replacement for an old Apple TV unit without having to drop over $100 on a new one while still getting all the content I wanted.
I would recommend this to a friendCheap, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of a roku for quite some time. But their new 4K devices have all had major problems. But luckily this one has been pretty good but it’s on a 720p tv so.
I would recommend this to a friendRoku Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this due to it not being responsive. It would only work about half the time. I exchanged it for the other model that was 4k as well. I think it was a signal issues. But this is the first model I've ever had issues with.
I would recommend this to a friendDon't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had roku in the past which is why i decided to purchase again. This time around is completely different. It takes a while to connect and it tends to freeze a lot. It will restart on its own. This will definitely be my last time purchasing
No, I would not recommend this to a friendBella Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think that it is any better than the one I had.
No, I would not recommend this to a friendGreen stripes and piercing noise -
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working correctly after 4 months. Streamed various Roku devices for years and had zero issues until now. This device will stop streaming and created green lines and a piercing noise within either a few minutes of streaming or within 30 minutes of start of streaming. Googled how to trouble shoot, tested tv with another Roku device and no issues. This isn’t tv related, this is actual Roku streaming device related, and too late to return. Very annoying. Tried multiple ways to correct, nothing helps.
No, I would not recommend this to a friendRoku is Great, Just Not This One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Roku devices for years, and currently have 5 active units in my house. I bought this one to hide behind a wall mounted TV, and it absolutely will not find the wireless receiver. I have tried every configuration imaginable, including different TVs, plugs, HDMI ports, etc. I always get the dreaded Error 022. Roku knows these are mostly defective, and refuses to admit it (Google Roku Error 022 just for fun). It's going back today.
No, I would not recommend this to a friendRoku Streaming Stick & Vizio TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as it should with my Vizio TV. Tried all of the online help & chat help. Only works by powering devices off then on in a specific order. a lot of trouble. Only thing worse was trying to get help from Vizio. My old Roku works well with a much older Sharp TV.
No, I would not recommend this to a friendHate it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my TV. I had it for less than 15 days. The day before returning it, it disconnected from my internet, the remote wouldn't allow me to reconnect or reset it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Reed, thank you for sharing your experience. The issue seems unusual. We recommend restarting your Roku device by going to Home > Settings > System > System Restart. Additionally, please check your Wi-Fi connection for stability. For more guidance, visit: https://support.roku.com/article/213122277#section-1. You might also try connecting to a different network, such as a mobile hotspot, to determine if the issue lies with your Wi-Fi router or Roku device. Lastly, for a quick fix for your remote, you can try resetting it. For detailed instructions, you can refer to this link: https://support.roku.com/article/21306145024535#section-2. If you need further assistance, please let us know at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Unreliable and failed in less than 90 days. Twice.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many Roku devices. This model is terrible, as I've had two fail in short order. The remote control volume buttons only work sporadically. Recognized wifi but stopped connecting, even after exhausting all troubleshooting steps and factory reset. Best Buy's short return policy means I'm stuck with the loss.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jim, we appreciate the effort to took to troubleshoot the issue. Have you had a chance to contact our customer support team? We'd be happy to learn more and assist you further. Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist.
Thanks!
Elmer, Roku Customer Advocate
Locks up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it so I could load the Spectrum app. Locks up a lot. Almost once a day.
No, I would not recommend this to a friendWay to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it would work for us, but we decided to go against it
I would recommend this to a friendFind my ROKU haaa haaa.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost one of two ROKU devices the day after purchase.
I would recommend this to a friendRocco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time and money. Installation felt rushed.
No, I would not recommend this to a friendRoku Great for Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU works well with the LG TV. Only issue is the Magic Remote is not compatible with Roku so you have to have two remotes. But otherwise, works well.
I would recommend this to a friendBest Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever. I wish i would of known that the Roku is awesome! Channels and sound is great. I canceled cable for Roku now i save alot of money $$$
I would recommend this to a friend