Customer Ratings & Reviews
- Model:
- 3820R2
- |
- SKU:
- 10757545
Customer reviews
Rating 4.8 out of 5 stars with 9820 reviews
(9,820 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not even close to what I had thought It was supposed to be
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! hanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Rated 4 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new one has a delay which the old One did not.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 1 out of 5 stars
Roku is expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku streaming stick works, only problem is each show you watch is a payment to Roku, net is it cost more to watch TV with Roku than Comcast. I checked prior to installing it, one must set up a Roku account prior to use. $1.99 / show watched minimum.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible device. Nothing works at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku device is the worse ever. Nothing works properly. It's constantly won't connect. Completely terrible. If I could return this I would. I can't recommend this device to anyone.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Remote issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote did not work out of the box. Had to return it.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless Paper Wieght
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 20mins. I switched to another TV in my house and then it worked when it wanted to. The I just threw it in the trash. Didn't even want a refund I was that upset
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Good product hosed up with unwanted shortcuts.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick is fast and provides good video. The short cuts are inconvenient because you can accidentally chang channels. Everyone hates these shortcuts but Roku is paid for this inconvenience and will not remove them. Roku also tracks what you are viewing,
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Roku Streaming Stick 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Spent a hour trying to get it to work. Have to return..
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Babszola, thank you for reaching out. We understand that you're having trouble activating your device. Have you had a chance to contact our customer support team? If not, please reach out to us directly at support.roku.com/contactus, and we will be happy to assist you. If you decide to return your device, you can contact Best Buy or visit your local store to request an exchange. Thank you! Elmer, Roku customer advocate
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. In 3 months it started malfunctioning and the volume control stopped working. We've already changed the batteries twice.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 5 Rokus. One of them didn’t work. I tried to return it 20 days after purchase and Best Buy wount take it back
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, had to continuously takrs the batteries and pish all the bottons to make it work. Went back to my firestick !
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the streaming stick worked fine for about 5 weeks and then starting giving HDCP Error Detected messages, which require frequent reboots. Roku will not honor the warranty
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy please.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many freezes and reboot. Very Frustrating………..
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Three Rokus win a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Roku since getting rid of cable less than a year ago. I am not happy with the quality
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Non workings remote and stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Would not fit the appropriate size of TV, remote Wouldn't connect. I have been a fan of Roku very disappointing
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord dangles from the streaming stick with a flaky micro usb connection. It only stayed on if I held it in a certain position. Returned it immediately. Roku sells cheap crap. You get what you pay for.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks so much for your review, though we're sorry to hear about your experience. Our team is always on the lookout for new ways to improve our products and we’ll be sure to pass your comments along to our product team.
If there is anything that we can assist you with in the future, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Roku Customer Advocate
Roku Customer Advocate
Rated 1 out of 5 stars
RIP OFF
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mote control didn't last 1 1/2 years and they wanted almost what I paid for the whole unit for a replacement. What a rip off.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Roku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a few days light comes on reset it still not working smh waste of money
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Error code 022
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was dead on arrival, with the infamous "Error Code 022 - wireless receiver not detected". Roku support was completely useless,
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a year. I want to return it.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friend














