Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10757545
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.
This summary was generated by AI based on customer reviews.
Cheaply made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU remote stopped working and not returnable! We should have gotten Firestick instead!
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this in December and it’s in the trash by February. Don’t buy it!
No, I would not recommend this to a friendStick Too Long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Roku Stick but it was too long and won't fit on my Insignia TV. I had to return the product.
No, I would not recommend this to a friendPicture freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to disconnect the power cord to un freeze the picture. This is a pain.
No, I would not recommend this to a friendStupid romu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freaking nightmare to use. And really want my money back
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not reliable. We constantly have to re-boot it.
No, I would not recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t do what the sales people said it would do. Oh, well!
No, I would not recommend this to a friendStreaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect and when it did it wouldn’t stay connect. Now does not connect at all.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Keya, thanks for taking a moment to share your feedback with us.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.
If you're still in need of assistance, please visit us online at https://support.roku.com/contactus so that we can help!
Roku Customer Advocate
Failed roku
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, stopped working after 3 months. Online chat was useless
No, I would not recommend this to a friendRiki vs Comcast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the ease of navigation of Comcast. Still ok.
No, I would not recommend this to a friendDon't purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps freezing up..further its a pain to change channels.
No, I would not recommend this to a friendDoes't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and can not return it. DO NOT PURCHASE THIS!!!!
No, I would not recommend this to a friendWould’ve been nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t receive the order even thou it said it was delivered
I would recommend this to a friendOk Ruku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up a lot, and constantly has to be re-started
I would recommend this to a friend???
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Did not provide what I was looking for: a basic TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website. We'd recommend starting here: https://support.roku.com/article/360053739094
If you're searching for Live TV, we can help! The Live TV Channel Guide available in The Roku Channel and on the Home screen of your Roku TV provides a convenient way for you to discover and watch free, live movies, news, and TV shows. Visit https://support.roku.com/article/208756428 to learn more.
We hope this gets you up and streaming soon!
Roku Customer Advocate
Roku Stick 3820
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed 2 of the 3820 Roku sticks. Both were defective.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.
We want to learn more about exactly what you experienced. Please send us an email at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to make it work with my tv. Frustrating!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website!
For your Roku Streaming Stick player, we'd recommend starting here: https://support.roku.com/article/4406543606551
If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
We hope this gets you up and streaming soon!
Roku Customer Advocate
- Pros mentioned:Ease of use, Overall performance
Simple And Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play User-friendly No monthly subscription A wide variety of apps to download Great picture quality Doesn’t have any issues with connectivity Turns your TV into a smart TV at affordable price
I would recommend this to a friend - Pros mentioned:Remote control
The best item you can get for viewing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the single most versatile item you can have for viewing. You can move from one streaming service to the next, pause (most are free), kkskip forward or backward, control volume, all through remote.
I would recommend this to a friend Replacement Roku improperly functions.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out. Sent a wrong work detail first from the center. Had to reschedule. Roku in a Dynex tv bought at BB fails to function properly. Disappointed.
No, I would not recommend this to a friend