Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 11287561
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, overall performance, and reliable Wi-Fi, noting its simple setup and effective remote control. Many also appreciate its good value for the price, making it excellent for streaming due to its impressive speed and convenient size. However, a small number of users have raised concerns about battery life, compatibility issues, and occasional overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install but the streaming what i want to see can get confusing
I would recommend this to a friend Good, but not great...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older Roku stick because dog chewed the remote. This one is good, but not perfect. It utilizes a higher screen resolution which is nice, but can't program the Roku to turn TV on and off. The older model could do that. I have to use TV's remote to turn on and off and control volume. Oddly, I have to turn the TV on and off twice to engage the Roku.
I would recommend this to a friendGreat choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the Samsung we bought a few days before this one. It can be tempting to go for the cheaper model. We found out quickly that it was worth the few hundred dollars to upgrade. This is a great TV.
I would recommend this to a friendGREAT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cancelled our cable company because it was too expensive. My son suggested Roku. Very happy with our purchase.
I would recommend this to a friendNo more cable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product that allowed me to get rid of my cable box and save a huge amount on my monthly Spectrum bill, and all without buying a new tv.
I would recommend this to a friendRoku
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku was able to connect to watch spectrum on a non smart tv. Also can watch live tv on the Roku,
I would recommend this to a friendRemote is a BIG problem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stream is good, when the remote works. There is a common problem with the remote directional arrows. The right arrow needs LOTS of pushing to work. Quite honestly it is so bad sometimes I just stop watching TV. Apparently it is a common problem. No fix that I know of… However, when I am able to get the station I want, the streaming stick works fine.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for sharing your input, and we're sorry to know that you have a problem with the buttons of the remote which is hard to press. no worries! We're here to help. Please contact out support team so they can help you troubleshoot the issue. check this link: support.roku.com/contactus. We are more that happy to help. Happy Streaming! Bernie, Roku Customer Advocate
The best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, every time I need something I find it at Best Buy
I would recommend this to a friendSound control controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the volumed control button the stop sound button is so close you end up deleting the sound as opposed to reducing the sound.
I would recommend this to a friendExcellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just hooked up my new Roku stick and I love it!!!! I am really looking forward to all the shows I can now watch.
I would recommend this to a friend
Easy to setup
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Nice simple setup instructions. Also not bombarded with ads like other remotes
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Interesting change from old firestick.
I would recommend this to a friend Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first when i purchase 1st it didn't work nut best buy tech was anle to switch it out get one that work
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is always so helpful. If there are any issues their technicians know what to do.
I would recommend this to a friendRoku Streaming Stick
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying may roku streaming stick. It has lowered my internet service cost. Glad that I made the purchase.
I would recommend this to a friendRoku service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the 2 Roku sticks I purchased for the new tv as well as my current set.
I would recommend this to a friendRoku 4K Streaming Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during summer "Black Friday" sale event. Connectivity is fast with my WiFi. Need to have to get Apps with older 4k Smart TV.
I would recommend this to a friend- Pros mentioned:Overall performance
BEST BUY RECOMMENDED EXCELLENT CHOICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT THANK YOU BEST BUY FOR THE RECOMMENDATION
I would recommend this to a friend Cable cutting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 65 finally cut the Spectrum cable. Now I save $67 a month and get 4 times the programing to watch.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy To Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Sometimes a little buggy. Lots of options.
I would recommend this to a friend