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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9807 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 9,807 reviews
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU worked great. It has really upgraded in the last 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good Product, Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several years ago I received a Roku-equipped TV as a gift. I was and continue to be impressed. I purchased two Roku sticks to use with other TVs in the house. This most recent one was for a Secret Santa gift exchange. I'd do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good streaming stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my samsung TV. Far better than a tvs operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have many in my house and would keep buying more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Allowed internet access on smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible and it works well with my TV. Happy with the wide range of categories.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work well with our wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first this was ok but due to our internet setup it seems the wifi was not giving us what we need to stream without pausing especially on youtube. Switched to the Ultra and a wired connection and it now works perfectly.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Chris, thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
      Thank you!
      Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..we bought a separate Roku remote that you can plug your ear phones in too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace old Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Roku for this one. Has more apps and better streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roku for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little streaming stick! Has all the apps you’ll need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be ware of small checked boxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have it operational yet. Am very angry with Roku. I captured the code with my iPhone and began entering my info. In large letters on the web site it said, WE WILL NOT CHARGE YOUR VISA CARD. So I merrily clicked on next to put in my name, address, et cetera. Next I get a notice from Capital One Visa that there was a pending charge for $45.95 on my card. Did I make the charge? NO said I! The charge was from dcmpl.com that I did NOT recognize. Little did I know that I FAILED to uncheck a small box that did this for some streaming music that I had not heard of and did not want. I left Capital One deactivate my care and issue me a new one which came in 5 days due to Christmas holiday. I investigated dcmpl.com that they were a 'no-name' 'suppoet' company helping Roku! So my bad, got the new card and spent a day change recurring charges and approve vendors to the new card. I was angry at Roku, thankful that Cap1 V was my watchdog, and then did know the truth in time to prevent getting a new card . I have a letter ready for Roku but no one will care.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Streaming Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was on sale and it was a good purchase, only downside is this version does not have a microphone to voice search. Otherwise, it is a suitable streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me with my computer. The person who helped me was very knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , kid is happy with her new Roku stick!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with volume control included as well as on/off button for TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Streaming Stick® 4K Streaming Device 4K/HDR/ Dolby Vision with Roku Voice Remote and TV Controls - Black works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of previous Roku stick! Pleased with Roku!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Streaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is my favorite streaming device. So many programs to see, and they're all free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simplifying my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy - love the Roku and cutting the cable!!! Wish I had done it a few years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good replacement from Cable TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works like a dream but I have yet to understand its abilities. It has a lot of free viewing but I have to navigate it more. Otherwise, it's a very good alternative to cable TV.

    I would recommend this to a friend