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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9807 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 9,807 reviews
  • Rated 3 out of 5 stars

    Reconsidering this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we got our new TV the installer recommended Roku as a means to get a channel I subscribed to but could only watch on my iPad. I don’t like how this buffers or even loses the connection during a show. That didn’t happen with my previous source. I’m wondering if it’s worth it to watch one channel.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    prepare to buy endless batteries

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll have to change the batteries every other week. I have an older roku that never and still doesn't have this problem. I just spent an hour with their customer support and eventually gave up because they were useless. I never leave reviews for anything but I need to let people know not to buy this piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello Richard, thank you for taking a moment to share your experience. It's a bit unusual to have to change your batteries so frequently under normal usage and we have a few tips that may help. You can try: replacing the batteries with fresh alkaline ones, checking for obstructions in the IR sensor, resetting the Roku device and remote, ensuring the remote is not too far from the Roku, and avoiding the use of rechargeable batteries. To learn more you can refer to this link at https://support.roku.com/article/21306145024535#section-1. If the issue persists, let us know at http://support.roku.com/contactus.
      Thanks!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Roku eval

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clumsy controls and its hard to read for big fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not voice activated like the 4k+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for the Roku streaming stick 4k+ for the bedroom. Voice activated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fast wish the usb cord that comes with it was longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an extra older tv was able get this for it and for sure made a whole difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ruko

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were a bit confusing and slightly difficult to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sale price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, useful, and the right amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku - Streaming Stick® 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku - Streaming Stick 4K Streaming Device 4K/HDR/ Dolby Vision with Roku Voice Remote and TV Controls - Black easy set up works great!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, took forever to start up and is kinda laggy but overall does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Tried and true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love roku. I have the tv in 2 other rooms but my bedroom is s little older so I needed the streaming stick. I sm never disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like Roku and have been using their products for years. The interface is simple and better than the smart tv's. When they work they're great but apps will regularly have issues and Roku itself will crash and restart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value alternative to a smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug-n-play set up. No issues and it works great. Saves money instead of having to buy another "smart" TV. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the remote sometimes disconnects from the ruko box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ruku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ruku! Even though the first didnt pair correct best buy replaced it and i was able to use it on my tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No volume control on Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks are working well; just wish TV volume could be adjusted on mobile APP remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device out there for the price. I tried Firestick once & returned it for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 4 star but it does freeze here and there but over all is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is awesome. This replaced a Fire Stick that kept freezing up and its noticeably faster launching and speeds through the options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option instead of multiple cable boxes at every TV.

    I would recommend this to a friend