Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 11287561
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Black Friday Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these on the Black Friday. They work great and have no issues. Swapped all my AppleTVs with Roku
I would recommend this to a friend Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works as it should, and having 5g makes it even better.
I would recommend this to a friendRoku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the unit for my wife she is very happy with it
I would recommend this to a friendRoku Streaming Stick
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great most of time. Sometimes does not connect and have to reconnect stick into TV
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was more of a necessity than a want. Spectrum TV only streams on Roku.
I would recommend this to a friendIt's Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought recently bought 2 Roku streaming stick 4k's as an update to my older ones on 10/26. I also bought a Tablo 4th Gen 4 tuner OTA streaming player in order to watch from the antenna. Roku had an update and killed my ability to watch OTA on 2 tv's and I am outside of the return window. I would've given a 5 but not going to do it. Now I will have to purchase 2 Firesticks to do what Roku can't.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi James, Thank you for taking a moment to share your feedback. We’re sorry to hear that things didn’t work out, but we genuinely appreciate your input. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. In the meantime, we will pass your feedback along to the product team. Thanks! Roku Customer Advocate
Good Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 8 year old grandson installed it with minimal help from me
I would recommend this to a friendRokou hd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with explaining the object and all question and concerns wear answered
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the product still learning how to get more channels in apps
I would recommend this to a friendDidn't work for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is likely a very good product but I have not been able to use it, My son came a few weeks later to see if he could get it to work, but could not get it to work. I tried to return the item but I had waited too long for my son to come and it was over the time allowed for a return.
No, I would not recommend this to a friend4k Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, plug and play. More robust processor than my TV's.
I would recommend this to a friendWORTH THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku seems to do the job as a remote, but expected a better mic
I would recommend this to a friendRuko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good item at a great price. My son wants me to buy one for him.
I would recommend this to a friend- Pros mentioned:Ease of use
My Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product so much. Very simple to install. It also comes with all the apps very simple to set up.
I would recommend this to a friend Works Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of device to make your tv a smart tv, works great!
I would recommend this to a friendRemote intermittently stops working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself works fine, supports my Sony 4K HDR TV and looks great. My favorite feature is that there is an F1TV App available. (AFAIK the only streaming device to offer this) The major issue is that the remote intermittently fails to communicate with the streaming stick. It still controls the TV Volume and I have tried with multiple sets of fresh batteries. Should have checked the online reviews as this is a common problem. The only solution is to reboot the stick which involves walking over to the tv, reaching behind it and pressing the reset button on the stick. It used to only happen when it had been off for a while but the final straw was today when it just stopped working while binge watching a series. Now that I’ve had it for 60 days I can’t return it. Should have listened to my wife and returned it when I had the chance.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we'd like to offer some assistance! When using a Roku Streaming Stick or Roku Streaming Stick+, wireless interference from the HDMI connector may impact the performance of your remote.
Try moving your Roku Streaming Stick away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.
If you're still having trouble, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.
Happy Streaming!
Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my dumb tv smart. Just an old one that was in the closet.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it can access many streaming channels not even available on fire stick.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart Stick behaves as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add to the tv, worked as soon as it was activated, and directions for use were easy to follow.
I would recommend this to a friend Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to gift my cousin and i liked it very much.
I would recommend this to a friend