Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 11287561
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Devices work like a charm in our home. I have the Roku SoundBar and several 4K streaming sticks.
I would recommend this to a friend Roku stick does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work and connect with tv tried and tried and did not work and had to buy another new item fire stick worked and ROKU DID NOT WORK.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi There! Thank you for sharing your experience with us. For a quick fix, it is imperative to ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. To verify, navigate to Home > Settings > System > Software Update > Check Now. It is also essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/213122277#section-1. Additionally, consider connecting to a different network, such as a mobile hotspot, to determine if the issue lies with your Wi-Fi router or Roku device. If the problem persists, please feel free to reach out to us at support.roku.com/contactus.
Thanks!
Elmer, Roku Customer Advocate
Roku...like it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not using it yet....bought as a spare...they tend to go bad.
I would recommend this to a friend- Pros mentioned:Ease of use
Freedom from cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great alternative to a monthly cable bill. So many more options with Roky is EASY to use
I would recommend this to a friend Free fubotv and apple tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How I can get the 30 days free fubotv pro and apple tv?
I would recommend this to a friendRoku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really add anything of value, kind of disappointing.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there! We are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Roku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out for my needs product got to hot when used in my tv
No, I would not recommend this to a friendRoku streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works. Took a while for my son to set it up. So many passwords and accts!
I would recommend this to a friendRoku - Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more buttons for control. A little more precise control would be nice.
I would recommend this to a friend- Pros mentioned:Wi-fi
Roku is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku system, have multiple units in the house. This was our kitchen TV and it works great.
I would recommend this to a friend Stream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good only wish it had a number keypad so you go directly to channels
I would recommend this to a friendWe tried it and we were not too satisfied a little
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried it and we were not too satisfied a little too hard for us to pick up
I would recommend this to a friendToo invasive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet because it is invasive by requiring a credit card to activate. This is the third Roku device I’ve purchased and this is the first one to require too much information to activate and use. I have enjoyed using previous versions.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi David. Thanks for being a Roku fan! To bypass adding a payment method during Roku setup, you need to navigate to the payment information screen and look for a small, often easily missed, option to "Skip, I'll add later" or similar wording. This option allows you to create a Roku account without immediately linking a credit card or PayPal. You can then complete the rest of the setup process without providing payment information. If you need help, contact us at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate
- Pros mentioned:Wi-fi
Does What I Need It To Do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to specifically be able to use it with Spectrum TV. Spectrum still doesn't work with the Amazon Fire Stick. Got it at like half the price so I can't complain at all. So far it's worked flawlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
Super easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and convenient to use! Set up and getting the remote to connect to the tv was so simple
I would recommend this to a friend Roku 4k Stick
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend just going with the original box. The cord gets a funky and won't connect sometimes. Not sure if its just mine or a common theme.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi AmberG, thank you for your feedback and for sharing your thoughts. Have you tried contacting the Roku support team? You can check the connection if you have issues connecting your device to the internet. Please refer to this FAQ: https://support.roku.com/article/213122277. We also advise you to try a mobile hotspot if you have one. Contact us at support.roku.com/contactus if the issue is still the same. Your feedback is very important to us, and we’re eager to assist. Thanks! Roku Customer Advocate
Returened as we did not need another one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product opened as I found we already a Roku for each of our TVs.
I would recommend this to a friend- Pros mentioned:Wi-fi
Roku stick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku is the best can move from room to room and even watch favorite shows in garage. Love it
I would recommend this to a friend Not really impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a fan of this product due to there are times the screen goes black when I’m trying to watch a show and I have to turn it completely off in order for it to work.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Travel Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great price for this item. I use it when I travel to be able to use my streaming accounts
I would recommend this to a friend