Customer Ratings & Reviews

Great! Great! Great! Terrific! Terrific! Terrific!

Quick and easy to set up for use! Great price point too.

Easy to use bought 3 in the last year, I for me to add to my smart tv to add ease to getting to apps then got my mom dad and father in law one each for Christmas. They love them giving them more tv options for free with out having to deal with moving the antenna when they changed the channels

The Roku streaming device meets all my needs and is easy to operate.

Very easy to install, and get up and running. great price too.

Great product. Able to stream with all devices without incident.

Tons of programs to watch ,better than cable great price.

New to streaming, decided on Roku for ease of use for family. The wifi works better than ultra express

We needed a Roku for a TV mounted on a wall and didn’t want any cords hanging down. This worked perfect as can power it off USB port on TV. Setup was quick and good remote. Can control TV power/volume on the Roku remote so don’t need to use the TV one. Highly recommend and would buy again.

Picture looks better, great apps to choose from, easy navigation.

I contacted Roku Support about my Roku Streaming Stick 4K (Model 3820R2), purchased Feb 8, 2026 from Best Buy Marketplace (sold & shipped by Global Cellutions Distributors Inc). The device failed on June 27, 2026. I asked how to get it replaced. Roku Support Bot: Since the device was purchased from Best Buy Marketplace, you must refer to Best Buy’s return policy. Roku’s limited warranty applies only to devices purchased directly from Roku. The bot offered to connect me to an advisor. Advisor Janella: Reviewed my account. I asked if she could see the conversation and explained I was stuck in a catch‑22. She confirmed the purchase date and failure date, then disconnected due to inactivity. I reconnected and asked to be connected again. Advisor Clowie: Reviewed my account and acknowledged the device was defective. Asked what issue I encountered. I explained the stick stopped connecting to the TV, and I spent 4 hours troubleshooting. I’m a software engineer and did extensive diagnostics. It was not an internet issue; other devices worked fine. Clowie repeatedly asked whether the TV or internet was the issue. I clarified multiple times: the stick will not connect to the TV. I asked to be connected to a person if this wasn’t enough info. She asked again about internet setup errors. I said I was done troubleshooting and only wanted a replacement. She confirmed I wanted a replacement and said she could request one. She then transferred me to a specialist. Specialist Patrick: I explained the customer experience had been terrible and that Roku was spending more effort avoiding a replacement than sending one. Patrick asked again whether the device connected to Wi‑Fi or disconnected. I said I thought I was being routed to a specialist for replacement and did not want more troubleshooting.

Easy to use and set up was smooth. Definitely recommend.

Great Experience. Item was price matched with Amazon saving me 12.00 at the local store.

Easy to install and easy to use. Even though it was easy, it was expensive

Pleased with easy set up, excellent customer support (an offer to check in on progress in an hour was actually done!), and use of the device is very easy. Household has one TV in the family room. Did not take much time to set up and adjust to the system. Wish I had cut the cable several years ago, would have saved over $10K.

Exactly as described and works well. My 10 year old Roku stick simply died.

The Roku streaming stick works very well. It was exceedingly easy to install on my TV. I switched from satellite to YouTubeTV. The Roku makes navigating between live tv and streaming very easy. I’m definitely not very device literate but installing and using the Roku is great.

This was so easy to connect to my TV and I love the options and channels it provides. Highly recommended to everyone.

I have tried a few Roku's and this one its by far my favorite, great quality in a 4K TV it gives you the best smooth experience, and it lets you install a big selection of apps its an amazing little Roku even to travel, when you need to take it somewhere. It works great with my projector, great image. Also its not bulky or too big I love how its hiding behind the TV

I bought 4 Roku streaming stick 4K(2021) streaming device 4K/HDR.... to replace 4 Spectrum decoder boxes. Installed the Spectrum App. and can now stream all the Spectrum channels as with the decoder boxes. HOWEVER, the search feature of the Spectrum App doesn't really search, it steps through all the channels sequentially. Still happy with the decision!