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Customer reviews

Rating 4.8 out of 5 stars with 9673 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 9,673 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    set-up issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like that you have to have a credit card to set-up even though I don't plan to make any media purchases. Also had issues trying to get it to fit into the side faced ports on the tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD Roku to the Rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted an Amazon TV to my Roku account and this one feeds the HD really wonderfully! Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great and it's saving me a lot of money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to set up but I'm not that good at doing these things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long streaming stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the length of the streaming stick I needed an HDMI extender. It was free from ROKU but had to be ordered. So keep this in mind if your TV is stationary and cannot be moved out or to a different location.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Nancy, thank you for your patience and understanding, and we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    They work pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this works better than our last 2. I had bought 2 other Rokus for 39.99 and the both seem to last about a year each so hopefully these last a little longer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad remotes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remotes are terrible. The one in the bedroom volume doesn’t go up or down or the mute button doesn’t work good. The one downstairs, the volume up or down or mute doesn’t work at all or the microphone doesn’t work at all. Very disappointed in both. If the remotes work I would be satisfied with the rest of the system.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for reaching out. Is your remote coming unpaired from your Roku player? You might want to try a few remote-control troubleshooting techniques. Start by restarting your device and remote together, then repair your remote to your device, and always change your remote's batteries for a fresh set, just in case. We have a detailed FAQ article that will walk you through these steps: https://support.roku.com/article/208755708. We hope this helps! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Simple Fix for Older TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fix foe an older TV that doesn't have WiFi capabilities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the simplicity of the roku OS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the roku because most of the streaming devices don’t have a specific app that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and go. Really love you can power it from the tvs usb port. The wifi is spotty here and it connects just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love this streaming device. It’s a very good product. We switched from fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought we would have had more free streaming. It seems to make some stations easier to use and clearer overall. The speech enabler is not always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated & Easier to use more responsive. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well. I wish the wireless cards in TV's worked as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable Streaming Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good Wi-Fi connectivity in weak areas where other devices have difficulty connecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved to world of streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku devices are working fine and very reliable. Am enjoying streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product should have bought long time ago. Lots of channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord, no Cable TV needed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku. Had never used, but bought after moving. Uses your internet WIFI, and no cable TV needed. THANKS Roku!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riku stick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option fir TV to reduce cable boxes and monthly rental expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Had to upgrade since the older one I have cant control the Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.Just what my granddaughter was wanting

    I would recommend this to a friend