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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9689 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 9,689 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku makes solid products. Easy to install and picks up Wi-Fi really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, Quality Roku Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me about 45 minutes to set up (was having internet issues), but once I got it up and running, it was working perfectly. I will say though sometimes an app (i.e. Netflix, YouTube, Spotify, etc.) may glitch every once in a while, but that might also have to do with some inclement weather I was experiencing where I live. Overall, I enjoy it and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cut Cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut cable and now use the Streaming Stick. Install was straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First time streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first try at streaming technology and was very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. We cut the cable and this is a great alternative. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good small unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it attaches directly at hdmi and out of view .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Streaming Stick 4K recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, effective, no real cons. This is how electronic devices should be

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roko

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item should have gotten it sooner so easy . It not hard to to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to install. Has the Xfinity app which most tv's don't have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Works very well. This version is easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item especially when you consider the price, no issues at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, Responsive and Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a unit that was 2.5 years old. Wish they lasted longer, but technology isn't always full proof. This is a responsive, fast unit that works absolutely amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings. For someone younger it's good. Someone my age too involved.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi John. Thanks for sharing your input! We understand what you feel. If you have any questions or issues with your Roku, you can contact us online at support.roku.com/contactus so that we can assist you. Happy Streaming! Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Did Not FIT. MFG no help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. But "stick" was too large to f connect to TV. Very difficult to get free part needed to correct problem and zero help from representative of manufacturer. Bought part from other vendor for about 25% of cost of stick. Saw similar consumer comment online

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Norm, thanks for reaching out. It sounds like you've already purchased the HDMI extender that you needed but if there is anything that we can assist you with in the future, please contact us directly at support.roku.com/contactus. We're always here to help!

      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, works as advertised. Would recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Streaming Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and an excellent way to carry your TV programming with you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has become an issue for me. I push and push and nothing happens

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi, Janet. Help is here! If you're having trouble navigating your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. Refer to this link to learn more https://support.roku.com/article/21303049528855. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: https://support.roku.com/article/217288467. Your feedback is very important to us.
      We're looking forward to getting you back streaming.
      Roku Customer Advocate roku

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. i have never had an issue with roku devices of any kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROKU Magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to turn an old TV with a good picture into a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Good price. Easy to use. Free movies. Wash to add apps in

    I would recommend this to a friend