Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12009371
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Pros mentioned:Overall performance
very good streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions very good and snappy. Only issue was the request for credit card info. But besides that an excellent product.
I would recommend this to a friend Roku platform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically a good product but it is hard to work around the Roku platform. Apple TV is much friendlier but pricier.
I would recommend this to a friendmr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better instructions, access to customer service. lots to learn about this product to use it. when the compitishion comes along, they will eat their lunch !!!!
No, I would not recommend this to a friendNot What You Think!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all it’s cracked up to be. Can’t get much local. Some things cost money. Actually for $50 it is pretty much useless.
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and have others. However, the remote could be larger with the control buttons spaced further apart and easier to operate.
I would recommend this to a friendGood for low use tv area
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend a different unit for a high TV as the stick gets warm and shuts down. The other units do not.
I would recommend this to a friend
roku
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dislike theres back button on remote for previous ch..using spectrum app. cant find my series rec in cloud either..but it is a rather good device.
I would recommend this to a friendIt works i guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, when i move im probanly gonna get a fire stick. Roku kinda blows.
No, I would not recommend this to a friendGood Service; Poor Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is fine to make an older TV a smart TV, but my rating is lower due to the minimal abilities of the remote.
I would recommend this to a friendStreaming Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this devise is better than the remote we received with the TV, but it is way to small for convenient use
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set-up with one's television; voice activation is good to have one the remote
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for setup by novices are very poorly written. Also decided not to use it based on how it works. I will not be paying subscription prices for multiple sites.
No, I would not recommend this to a friendDoesn't stay in slot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly so I could watch a free trial of AppleTV+ and it works fine for that. And I wanted the stick version so I didn't have another piece of equipment cluttering the area in front of the TV. However, the stick does not stay secure in the USB slot and I have to constantly adjust it and sometimes re-install the Roku system. Luckily it is a 3 month trial for the streaming service and will toss the Roku after that. I do have another Roku system with the box in the bedroom and it works fine. I just don't recommend the stick version.
No, I would not recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the stick but for some reason it keeps freezing and I either have to reboot it or unplug it, that’s annoying.. other than that I have no complaints
I would recommend this to a friendDon’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried it on my tv didn’t work don’t know why maybe my tv brand not one that can work with the remote.
No, I would not recommend this to a friendYeah
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok not as fast streaming as my new Sony 55 tv,bought due to get spectrum ap to work through Roku stick.
No, I would not recommend this to a friendRoku
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on one tv and just returned it. Not good at all
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mega60, thank you so much for sharing your thoughts with us! I'm curious: have you seen any error messages when trying to use your Roku device on other TVs? Also, how long have you had the device? We're really appreciative of your effort in returning the unit. For options on getting a new Roku device, feel free to browse Roku.com. If you encounter any issues or have any questions about your Roku, our support team is always here to help. Thanks! Roku Customer Advocate
Stopped responding after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 months, the device started freezing and would not respond to the commands on the remote.
I would recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and hard to find information, and freezes up on you.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Beverly, thanks for sharing with us. It is advisable to consider the Wi-Fi connection as a potential cause. To resolve this, we recommend unplugging your Wi-Fi router for a minimum of 60 seconds. In addition, perform a system restart on your Roku device by navigating to Home>Settings>System>System Restart. Also, try connecting to a different network, like a Mobile Hotspot, to find out if the issue is with your Wi-Fi router or Roku device. Lastly, reinstallation of the affected channel is recommended. You can refer to this link to learn more at https://support.roku.com/article/208755548#section-5. If the issue persists, let us know at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Excellent remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have roku devices on all our TV's and this rechargeable remote is a fantastic addition to our main tv setup. I will probably add more late to save batteries but very pleased so far. It easily holds its charge for weeks at our house. Great product. Highly Recommend
I would recommend this to a friend