Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12009371
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Good to a point.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Sometimes you have to pull it out to reset it. Because its a stick, that makes it harder to unplug and plug in.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Manny, thanks for letting us know about your experience. We would like to understand more about the challenge you are facing, and we encourage you to visit us online at support.roku.com/contactus so we can conduct a thorough assessment of this matter. Together with you, we will sort this out.
We're always here to help!
Roku Customer Advocate
Fast and Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, high quality streaming, and a great replacement for an old Apple TV unit without having to drop over $100 on a new one while still getting all the content I wanted.
I would recommend this to a friendDon't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had roku in the past which is why i decided to purchase again. This time around is completely different. It takes a while to connect and it tends to freeze a lot. It will restart on its own. This will definitely be my last time purchasing
No, I would not recommend this to a friendStreaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only solved part of my streaming issue which developed because LG TV browser would not update.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great. it doesn't always open up unless I switch inputs on my TV and then switch back
No, I would not recommend this to a friendCheap, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of a roku for quite some time. But their new 4K devices have all had major problems. But luckily this one has been pretty good but it’s on a 720p tv so.
I would recommend this to a friendRoku doesn’t support their products, disposable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Best Buy won’t take it back because it’s past the return period and Ruku’s customer service sucks. They make it impossible to get a return authorization for warranty. If you are buying this product purchase the extended warranty or just buy a fire stick at least they have some type of customer support.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We understand your concerns, and we appreciate you sharing them with us. We want to gather more information about the issue you're experiencing. Additionally, if you're interested, you can check if your device is eligible for a replacement under the one-year limited warranty. Just visit https://support.roku.com/contactus and select "Questions about returning my Roku device or managing my order" to determine your device's eligibility for a replacement. To learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Always happy to help!
Elmer, Roku Customer Advocate
Roku streaming stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not as good as the 4k stick and it doesn’t always work I have to unplug it sometimes.
No, I would not recommend this to a friendGreen stripes and piercing noise -
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working correctly after 4 months. Streamed various Roku devices for years and had zero issues until now. This device will stop streaming and created green lines and a piercing noise within either a few minutes of streaming or within 30 minutes of start of streaming. Googled how to trouble shoot, tested tv with another Roku device and no issues. This isn’t tv related, this is actual Roku streaming device related, and too late to return. Very annoying. Tried multiple ways to correct, nothing helps.
No, I would not recommend this to a friendRoku is Great, Just Not This One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Roku devices for years, and currently have 5 active units in my house. I bought this one to hide behind a wall mounted TV, and it absolutely will not find the wireless receiver. I have tried every configuration imaginable, including different TVs, plugs, HDMI ports, etc. I always get the dreaded Error 022. Roku knows these are mostly defective, and refuses to admit it (Google Roku Error 022 just for fun). It's going back today.
No, I would not recommend this to a friendBella Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think that it is any better than the one I had.
No, I would not recommend this to a friendGood but frustrating!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps shutting off and needs rebooting quite often.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, Christina. Thanks for letting us know about the behavior you are seeing with your Roku device. If you have ever plugged the device into the TV's USB port, please try plugging it into the wall outlet. Consider trying to plug it into a different HDMI port. Additionally, try to check the software version, then restart the device. If you need help troubleshooting, don't hesitate to contact a member of our support team directly at support.roku.com/contactus so we can assist you. Happy Streaming! Bernie, Roku Customer Service
Roku Streaming Stick & Vizio TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as it should with my Vizio TV. Tried all of the online help & chat help. Only works by powering devices off then on in a specific order. a lot of trouble. Only thing worse was trying to get help from Vizio. My old Roku works well with a much older Sharp TV.
No, I would not recommend this to a friendFind my ROKU haaa haaa.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost one of two ROKU devices the day after purchase.
I would recommend this to a friendRocco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time and money. Installation felt rushed.
No, I would not recommend this to a friendWay to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it would work for us, but we decided to go against it
I would recommend this to a friendGet ready for the glitches!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because Roku my basic Roku devices in the house became obsolete and messages kept popping up saying the device couldn’t handle the TV and/WI-FI connection. So I bought this expensive kit. It constantly glitches all day long. It’s annoying!
No, I would not recommend this to a friendRoku Great for Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU works well with the LG TV. Only issue is the Magic Remote is not compatible with Roku so you have to have two remotes. But otherwise, works well.
I would recommend this to a friendBest Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever. I wish i would of known that the Roku is awesome! Channels and sound is great. I canceled cable for Roku now i save alot of money $$$
I would recommend this to a friendLocks up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it so I could load the Spectrum app. Locks up a lot. Almost once a day.
No, I would not recommend this to a friend