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Customer reviews

Rating 4.8 out of 5 stars with 9690 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,690 reviews
  • Rated 5 out of 5 stars

    Niece Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was really excited she really need it this for hee TV Couldn't miss out on the deal for this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all as good as any Roku device. The big problem is the sounds varies greatly from channel to channel. For example, you can barely hear Hulu through the Roku, but it is fine through the Samsung app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Save on your cable bill with Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had Roku before - but a great way to get away from xfinity boxes and save on monthly fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than firestick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these and love them! In my opinion, they are much better than the firestick.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Complete failure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This states that it fit my 2014 Chevy Impala but it doesn’t match up at all the power lines and speaker connections don’t match up to the stock harness

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV Streaming Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the free TV shows and movies. Worth every penny spent Am not very tech savy so it's taking me a bit of effort to figure out how to get back to the shows/movies I have started to wactch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conversion for an otherwise large but good TV into a great TV. Beats having to buy another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and the Best Buy worker came out for my curbside pick up in literal seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really liked this for school. The app listening feature is an excellent touch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi sticks work poorly, buy Roqu Ultra with box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 streaming sticks after one Ultra & the sticks are horrible!!!! They work when they want to because the signal isn't strong enough to go behind tv screen. Very frustrating to throw $150 away as I can't return them in spite of never using them.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for letting us know about this. We’re here to help. It sounds like the device had a problem communicating with the internet. We recommend requesting an HDMI extender; you can order it for free here: http://my.roku.com/hdmi. In the meantime, you can try to check this article: https://support.roku.com/en-ca/article/213122277. If you need additional assistance, please get in touch with us online at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted, great for our spare room and kids to watch tv. Controls tv as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Stick works fine; however I've had this for only a couple of months and the remote directional keys barely work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stupid Error

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "HDCP Error Detected" pops up every other day on this thing when plugged into my projector and takes 30 min to get it to go away. Very frustrating considering I only bought this for Netflix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used yet. I just moved into a new house and have not installed on all tv’s

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad merchandise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of th we se and had problems with both of them. I took one back for a refund but I missed the timeframe to take it back.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Alan, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality with excellent resolution. This was an upgrade to my old streaming device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i order online and went to pick up at store god service ,[ooooooooooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for any room of the house. Great operating system. Overall a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One remote. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Roku on my other tv due to it being an older tv. Love the pre-installed apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts minimal performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box excellent condition item. Which means all the bit and pieces were suppose to be there. They were not all there., I new this was a minimal performance model but it is frustratingly slow

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi DelB, thanks for reaching out. We're sorry to hear that there were pieces which were missing from your package and we'd recommend reaching out to the retailer directly.

      If there is anything regarding the setup or performance of your device that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus. We hope that you continue to enjoy the new product!

      Roku Customer Advocate roku