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Customer reviews

Rating 4.8 out of 5 stars with 9691 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 9,691 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, had to continuously takrs the batteries and pish all the bottons to make it work. Went back to my firestick !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product hosed up with unwanted shortcuts.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick is fast and provides good video. The short cuts are inconvenient because you can accidentally chang channels. Everyone hates these shortcuts but Roku is paid for this inconvenience and will not remove them. Roku also tracks what you are viewing,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. In 3 months it started malfunctioning and the volume control stopped working. We've already changed the batteries twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 Rokus. One of them didn’t work. I tried to return it 20 days after purchase and Best Buy wount take it back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the streaming stick worked fine for about 5 weeks and then starting giving HDCP Error Detected messages, which require frequent reboots. Roku will not honor the warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many freezes and reboot. Very Frustrating………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Three Rokus win a year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Roku since getting rid of cable less than a year ago. I am not happy with the quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mote control didn't last 1 1/2 years and they wanted almost what I paid for the whole unit for a replacement. What a rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a few days light comes on reset it still not working smh waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non workings remote and stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Would not fit the appropriate size of TV, remote Wouldn't connect. I have been a fan of Roku very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cord dangles from the streaming stick with a flaky micro usb connection. It only stayed on if I held it in a certain position. Returned it immediately. Roku sells cheap crap. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks so much for your review, though we're sorry to hear about your experience. Our team is always on the lookout for new ways to improve our products and we’ll be sure to pass your comments along to our product team.

      If there is anything that we can assist you with in the future, don't hesitate to connect with a member of our support team at support.roku.com/contactus.

      Roku Customer Advocate

      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Error code 022

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was dead on arrival, with the infamous "Error Code 022 - wireless receiver not detected". Roku support was completely useless,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than a year. I want to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad dog

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know Rokus have ads on them? I did not. Super weak. Might as well go back to watching cable TV. slick interface I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items continued to crash even in different TV’s and now it’s not refundable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 33 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 33 days, Of course BestBuy’s window for returns is 14 days. Not returnable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. Have to power-break every time tv is turned on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not my favorite streaming machine. Meant to return it and have already apparently missed my window of time to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working already ..Only had it for a short time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Roku Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku stick works great on my phone, however I'm not able to bring up the menu on my LG TV. Probably will have to return it.

    No, I would not recommend this to a friend