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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9695 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 9,695 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been very helpful, easy to install and got it at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Streaming Stick® 4K Streaming Device 4K/HDR/ Dolby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, easy pickup. Easy set up. Works as advertised with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VALUE FOR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Cheaper than cable with many movies and televised shows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s great.however this specific model seems to freeze and crash way more frequently than previous Roku devices I’ve owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product work well and glad I gotten it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice having just 1 remote to worry about!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it suppose to. Little delays on booting and taking signals from the remote.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for sharing your input. It sounds like the device had a problem communicating with the internet, that’s why the remote is having delays on the commands. We recommend requesting for HDMI extender; you can request it for free here: http://my.roku.com/hdmi. In the meantime, you can try to check this article https://support.roku.com/article/208755708. If any case you need additional assistance, please contact us online http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy Streaming! Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Bad system for multiple tvs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how nice they are BUT. I have each room upstairs with them on each tv and if i turn one on the other tv turn on or off and there is no way of contscting roku

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROKU stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it is hard to navigate where you want to go, but it is getting better. Compared to our cable company, Spectrum, I would rate it a 5 star.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a larger learning curve and I'm sure we just need to be patient to understand it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works fine, but many of the streaming channels are bot available in Puerto Rico. For example, Paramount Plus, Motortrend, Pluto.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Humber, thanks for taking a moment to share your feedback with us!

      Channel availability/access on Roku devices will vary from region to region as it is determined by each channel provider themselves. Channels are only available in the locations that they choose to publish their channel (app). As always, to determine if a channel is available in your region, please visit channelstore.roku.com.

      You may want to contact any specific channel provider directly to inquire further and share your interest in seeing their channel on the Roku platform in your location.

      We are always looking to expand our presence into new locales. You can keep up with the latest news and announcements at blog.roku.com

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Roku streaming stick 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of channel choices. I like the improved wifi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Roku Stick experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the stick about a year ago, I have never been able to get it to work, I tried it on another TV, no luck. Roku couldn't help me, they just gave up I guess after several communications. I have another Roku device, not stick, on another TV and it works great! My other TV is a Roku TV, no problems there. Wondering what I could "create" with this useless stick -

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Donna! Thanks for sharing. We apologize for the experience that you have, this is not what we aim for. If you haven't already, we advise you to requesting an HDMI extender; you can order it for free here: http://my.roku.com/hdmi. If you need additional assistance, please contact us at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Satisfied Customers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed it were great! They explained everything very clearly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is such a great device, the interface is perfect. These streaming sticks are the perfect add-on device for every TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi wont stay connected, free trials dont work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected to wifi. Customer support from roku or best buy weren't helpful at all. Both continually tell you to reset your wifi over and over even thought every other device in the house has zero issues. Also thw "free 3 months" of apple tv or any other offer will not work. Again no help from either support team.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4k stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! I’d buy another one at that price if it goes on sale again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn't respond to voice commands, aggravating to operate due to small size and too few button to navigate makes it irritating to operate, If you want to read the info for a show or movie from the menu you have to push to many buttons instead of having 1 button with info to push. Streaming freezes up on occasions spend more time trying to find something to watch navigating the menu, same movies are listed in too many catagories like will be listed under drama, comedy, and scifi. Need to streamline for easier access and modify the remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and solved my poor streaming service problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work with my Denon Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate said it would. They need to retrain them. Works great with samsung tv but no way to send audio through Denon AVRS760

    I would recommend this to a friend