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Customer reviews

Rating 4.8 out of 5 stars with 9709 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 9,709 reviews
  • Rated 2 out of 5 stars

    Too invasive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet because it is invasive by requiring a credit card to activate. This is the third Roku device I’ve purchased and this is the first one to require too much information to activate and use. I have enjoyed using previous versions.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi David. Thanks for being a Roku fan! To bypass adding a payment method during Roku setup, you need to navigate to the payment information screen and look for a small, often easily missed, option to "Skip, I'll add later" or similar wording. This option allows you to create a Roku account without immediately linking a credit card or PayPal. You can then complete the rest of the setup process without providing payment information. If you need help, contact us at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Roku does the job.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that works well. Nice streaming solution for those who don’t want to spend a lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Streaming Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older Roku device and it is an upgrade, happy I did it. Solid product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, not always easy to use. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Streaming stick 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with item very easy set up and works great. I took advantage of the Black Friday deals and got mine for half price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than renting a xfinity box monthly. I needed a new remote anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PORDUCT, THERE'S LAGGING ISSUE OCCASIONALLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENERALLY SPEAKING, IT IS GOOD PRODUCT. STREAMING HAS LAGGING ISSUE SOMETIME THOUGH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume buttons could be better. Overall good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but menu needs to improve!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oretty good. Menu on tge screen not very intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost friendly alternative to the appleTV. I bought it to have an additional xfinity tv, with xfinity stream it does just that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pairing issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote won’t pair. Sure if I could get it to pair it would be a nice addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent - goodbye cable box!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU streaming stick is fool proof and has allowed me to stream cable as opposed to have a cable box - easy clean set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku streaming stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a Christmas present. Great price and I received prompt service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these in every room. They beat all the smart TV remotes trying to navigate though multiple streaming channels!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saving me Money!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely preforms as advertised, have 6 of them in the house and returned all the cable boxes. Savings for years to come.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought recently bought 2 Roku streaming stick 4k's as an update to my older ones on 10/26. I also bought a Tablo 4th Gen 4 tuner OTA streaming player in order to watch from the antenna. Roku had an update and killed my ability to watch OTA on 2 tv's and I am outside of the return window. I would've given a 5 but not going to do it. Now I will have to purchase 2 Firesticks to do what Roku can't.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi James, Thank you for taking a moment to share your feedback. We’re sorry to hear that things didn’t work out, but we genuinely appreciate your input. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. In the meantime, we will pass your feedback along to the product team. Thanks! Roku Customer Advocate roku

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Does the job nicely….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my older smart tv into a much newer smart tv. (Office is officially complete & the remote just makes everything easy)

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the stick over any of the other rokus because theres no sensor you have to align wifh. Just point at the tv and go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Streaming Stick 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product in general, but the slow response time was surprising.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought it for Spectrum receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this just to get Spectrum cable and it doesn't recognize so many of their channels. doesn't pause/rewind every other app is in my TV already. Unfortunately, there is no Spectrum App you can install

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Christy, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contact-us to get started and connect with a representative. Your feedback is essential to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate roku