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Customer reviews

Rating 4.8 out of 5 stars with 9710 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 9,710 reviews
  • Rated 4 out of 5 stars

    Installation and smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guts Todd and Justin - so helpful and thoughtful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Lots of choices. Used it on spare tv that I purchased a antenna for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to overcome cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my TV into the streaming revolution and provided inexpensive programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to starting TV with Roku remote

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Mind of Its Own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control doesn’t function properly. It has a mind of its own. No matter what button you push it will randomly go in the opposite direction. It’s infuriating, but you won’t be able to test it until you’ve spent the time to enter enter all of your streaming sources.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Donzi, It is strange that your remote is acting this way. No worries, we're always here to help. For a quick fix, please try to remove the batteries, restart your Roku device, and pair the remote again. You can refer to this link for detailed instructions at https://support.roku.com/article/21303049528855#section-1. Also, ensure that your device runs the latest software version to achieve optimal performance and the latest features. To check for updates manually, press Home>Setting>System>Software Update>Check Now. If the issue persists, let us know at http://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loce this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to device for an older tv to connect to internet. Easy to intall and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stiff & glitchy (volume) remote buttons. Netflix dows not work sometimes.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! Thank you for contacting us. Sometimes, your Roku remote may not work due to power issues, Wi-Fi problems, or glitches. First, could you check that your batteries are installed correctly and that nothing is blocking the sensors? Restart your Roku device at Home > Settings > System > Power. If you don’t see the Power option, look for the System Restart option instead. For more help, visit this link: https://support.roku.com/article/21303049528855. You may also use the Roku mobile app as a temporary backup remote. For detailed instructions, check our support article: https://support.roku.com/article/217288467.
      If you still need help, please let us know at http://support.roku.com/contactus.
      Thank you!
      Roku Customer Advocate roku

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what i needed made a smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes a dumb tv smart. Love it logs in automatically to netflick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like the Roku channel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love Roku channel plenty of shows and movies to watch for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    streaming stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - seamless streaming - great remote - very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect strwamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and was a great deal. Had a previous version of this for four years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku stick works great and is easy to use. We have bought three of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third one of these. Great video quality and really easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, great streaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stick! Good gift to buy for the holidays, and to stream for the cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Streaming Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selections. Easy to get it going. Better than Netflix in some instances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes streaming virtually foolproof, even for the technologically challenged!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New ROKU Stick working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had a lot of trouble with a previous one, this seems to have cured the issues. BB was very helpful and gave us a credit on the return of the defective one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has some bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does crash at times. Interface is easy to use….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and simple. Interaction with iPhone not great

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku makes solid products. Easy to install and picks up Wi-Fi really well.

    I would recommend this to a friend