Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 9569 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 9,569 reviews
  • Rated 3 out of 5 stars

    Way to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it would work for us, but we decided to go against it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku Streaming Stick & Vizio TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as it should with my Vizio TV. Tried all of the online help & chat help. Only works by powering devices off then on in a specific order. a lot of trouble. Only thing worse was trying to get help from Vizio. My old Roku works well with a much older Sharp TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Great for Streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROKU works well with the LG TV. Only issue is the Magic Remote is not compatible with Roku so you have to have two remotes. But otherwise, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever. I wish i would of known that the Roku is awesome! Channels and sound is great. I canceled cable for Roku now i save alot of money $$$

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this after it stopped working. I had called Roku customer service, who couldn’t figure out the problem. I got a Chromecast with Google TV 4K, and it works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku support sucks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! After years of being a happy Roku user I had issues with the 2 new 4K sticks I bought. After hours of wasted time on chats and calls with Roku support I finally gave up and threw the device in the trash. Roku support is horrible and not at all supportive. When it works the Roku platform is great, but they are worthless if you have a hardware issue even with a brand new device. Unfortunately the Best Buy return policy is 14 days, otherwise I would have returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ThomasS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it very hard to under stand the instructions. Impossible to find the local channels .Needed help to sink with the TV .My main complacent is technology on the TV is not designed for the average OLD man to understand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Locks up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it so I could load the Spectrum app. Locks up a lot. Almost once a day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for me!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the look or feel of it compared to Amazon firestick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not great. Prefer the other types Roku offers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconvenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to unplug it from the AC power and plug back in each time I go to Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the other two streaming devices that we all know, this is far superior. The Black Friday price made it the right time to try Roku.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about ease of use or if recommendable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on installation, haven't given up!!?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better choice available.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it stays connected it works good. Buffers consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works except…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick works great! Except for Roku’s disagreement with Disney+ !! Don’t get Hulu+ disney+ unless you have “without ads” subscription !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my tv a smart tv which helped reduce the wires so I could mount my tv. I used to have to connect it to a console now no visible wires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had roku express prior, and was annoyed by the range of the remote (remote didn’t work from certain angles). This did not have that issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality for Roku standards!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Streaming Stick 4K was functioning fine up until two weeks ago when pressing the OK button became an issue . The button needed to be pressed firmly to engage but even the it did not work every time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    didn't need.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need, So haven't used and haven't been able to get to store to return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku not working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roku stopped working 5 weeks after I purchased it. Remote would not work anymore and troubleshooting could not help fix the problem. Roku is now in a bag waiting to go to the Goodwill store.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Robert, this doesn't sound right, and we'd like to help. Have you had the opportunity to reach out to our customer support team? We would appreciate the chance to gather more information and assist you in troubleshooting this concern. You may begin the process by visiting our online support portal at support.roku.com/contactus, where you can connect with a customer service representative. Thank you for your patience as we work to resolve this issue together.
      Elmer, Roku Customer Advocate roku