Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Very easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, responsive and has NFL Sunday Ticket.
I would recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i hate it but i bought as a gift for an elderly lady, and i have to take it back because the remote doesn't work. I have helped other people download to their tv with no problems. Just a bad remote i guess.
I would recommend this to a friendWould not hook up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to install on HDTV. Believe is was because HDMI port on Television was only a 2.0 and not a 2.2 that it mentioned in one part of the brochure
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Avis, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. Thanks! Elmer, Roku Customer Advocate
Great Device and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku. Very easy setup. Good selection of streaming apps includes subscription apps and free apps. Excellent 4K quality. Windows 10 and 11 laptops and PCs stream easily and smoothly to the Roku for TV display of windows desktop. Windows can use it as a desktop duplicate, second extended monitor. or as the primary monitor. Can control Roku from phone and remote. I have used several of these. When you have more than one remote, you can pair more than one Roku remote to device. So with multiple Rokus and remotes you don't need to find a specific remote. You can program all remotes to work with any Roku.
I would recommend this to a friendROKU stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does function, however I have to go to the back of the TV and press the on button each and every time I turn on the TV! The remote will not activate the stick.
No, I would not recommend this to a friendfrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had a problem retrieving the code through my email......no option for sending it through text...returned it
No, I would not recommend this to a friendNot so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not enjoy this Roku. Unfortunately, this one was defective and had to return it.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with this product. Overheats and caused TV failure.
No, I would not recommend this to a friendRoku's stick 5k updated model didn't install well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for me. I have previously installed 3 Roku's on three tv sets. All have been working fine. I had before that intalled in one of the tv's a google device which I switched to Roku. I purchased this item featuring a 5k upgrade, etc as I had previously purchased a 5k Insignia tv at BB. This did not work and I couldn't turn off the tv and had installation problems. I went back to my earlier Roku and was happy with it then and stll happy with what, I guess was an older model.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Fremon, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website!
For your Roku Streaming Stick player, we'd recommend starting here: https://support.roku.com/article/4406543606551.
If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
We hope this gets you up and streaming soon!
Roku Customer Advocate
works but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to watch Bally sport but the audio and video are out of sync.
No, I would not recommend this to a friendroku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using this in a hotel. called support who said I needed a hotspot. this is nowhere in the directions.
No, I would not recommend this to a friendRoku Stick streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote controller doesn’t work with the device and having hard times with connecting to internet It just freezes the tv screen I just threw it in trash
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed that the Roku was not what I looking for. I was looking to be able to access the local channels.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Geneva, thank you for reaching out. Roku offers access to over 60 local news stations in major cities, including ABC, CBS, FOX, and NBC affiliates. To find local news channels, go to the Home Screen Menu and select “Live TV,” or open the Live TV tile and press the left arrow button. For more help, please visit this link: https://www.roku.com/blog/how-to-watch-local-channels-news-and-weather-on-your-roku-player-and-roku-tv. We hope this will be helpful to you. your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate
Great for wall mounts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for the bedroom TV. the one in the living room is wired and reacts to commands much more quickly than this one.
I would recommend this to a friendcabin rokustick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.using with projector, having issue with it not staying connected. have to disconnect from projector and reconnect often
I would recommend this to a friendWorked until it didn’t.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as intended. After 7 months it just stopped working. It just sits with a bouncing logo and the app can no longer find it in my home. Tried everything. Don’t buy the roku sticks. This happens to a lot of people. The roku ultra box i bought years ago continues to work just fine.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work with you directly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Not a Best Buy!!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up one in the Palmdale store. Got home and realized was not provided the Fubo and Apple TV free trials. The stick did not work properly anyway. Order a new one one line and picked up and got the free trials. But cant use the Fubo trial, because it was sent to my email address that was registered on Fubo site and Fubo refused to honor it. Talked to everyone at Fubo and they had no compassion even when I explained everythig clearly to them.
No, I would not recommend this to a friendRemote failed, ROKU support was frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have liked ROKU over the years, but our remote kept losing pairing with the TV for power on/off and volume control. I was very painful dealing with ROKU. Their only support way was chat. I have asked for a new remote to be sent to me and they said they would have to take 24 to 48 hours to confirm. So frustrating that you can't talk to a real person
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay connected to the internet. Works great when it works.
No, I would not recommend this to a friendRoku device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good device and easy to use. I like that you can just plug it in and start using the deviceZ
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks so much for you review! We're thrilled to hear that you've loving the new player and it's easy-to-use functionality.
Happy Streaming!
Roku Customer Advocate