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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 9571 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 9,571 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Bought on sale. Remote seems nicer than I was expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great if you don't want to pay for cable. I have 6 of these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Streaming Stick 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Spent a hour trying to get it to work. Have to return..

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Babszola, thank you for reaching out. We understand that you're having trouble activating your device. Have you had a chance to contact our customer support team? If not, please reach out to us directly at support.roku.com/contactus, and we will be happy to assist you. If you decide to return your device, you can contact Best Buy or visit your local store to request an exchange. Thank you! Elmer, Roku customer advocate roku

  • Rated 4 out of 5 stars

    Roku stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and the value cannot be underestimated

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ruku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but to slow and laggy i press the button to play and 3 more more seconds later it plays.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Jamie, help has arrived! We'd like to assist in resolving your remote concerns. If your Roku device is not responding to button presses, try removing the batteries from your remote, re-inserting them, and restarting your Roku player.

      When using a Roku Streaming Stick style player, sometimes wireless interference from the HDMI connector can impact the performance of your remote. Try moving it away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.

      If you're still having troubles, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an older flat screen this thong is junk! Won't connect properly and i keep getting an error that says the display resolution isnt accepted. Do not buy this unless you have a 4K tv

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we'd like to help! Please know that our players are designed to work with any TV that has an HDMI port.

      We'd recommend trying another HDMI port on your TV, or trying another TV to ensure that the original port is working as intended. You may want to try a different HDMI cable (shorter than 6 feet long). If you haven't already, be sure to try the HDMI cable and power cord that come included with your player as not all cables are created equally.

      In order to view content at the best and highest resolution, ensure that your Roku player's display settings are set to Auto-detect.

      We hope that this helps! If you're still in need of assistance, don't hesitate to visit support.com/contactus to connect with an agent so that we can help.

      Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Choose something else

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t even been a full year and it’s completely dead for no reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Roku Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote on this Streaming Stick 4K Streaming Device did not work. Defective. Reaching Roku to activate an exchange under the manufactures warrant was impossible. Must now make a special trip to the nearest Best Buy to return and, hopefully, exchange for one that works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streams all the videos its supposed to. Video quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up fairly simple (You Tube) video very helpful in set-up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this streaming stick in March and already it is not working. A waste of $54. Now I need to go a purchase another one because this one is out of warranty!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku with stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick would not fit on any of our tvs So had to return and purchased a Roku Ultra 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery instead which works great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote started working intermittently with a week of purchase. Despite many sets of new batteries, it just doesn't work at all at this point. I reported it to Roku, who seemed uninterested. I'm returning the stick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this kinda sucked but i could see working out for others, i went with a chromecast instead

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we're sorry to hear that this product did not meet your needs. Please know that we offer a suite of helpful videos, articles, and tutorials on our support website at support.roku.com.

      If there is anything that we can assist you with down the road, please don't hesitate to connect with a member of our support team at support.roku.com/contactus.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets needs for application w/computer needed for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rokou Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found someone to set it up, I really like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Not the batteries changed them twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Paper Wieght

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about 20mins. I switched to another TV in my house and then it worked when it wanted to. The I just threw it in the trash. Didn't even want a refund I was that upset

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new one has a delay which the old One did not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, had to continuously takrs the batteries and pish all the bottons to make it work. Went back to my firestick !

    No, I would not recommend this to a friend