Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Terrible device. Nothing works at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku device is the worse ever. Nothing works properly. It's constantly won't connect. Completely terrible. If I could return this I would. I can't recommend this device to anyone.
No, I would not recommend this to a friendRoku is expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku streaming stick works, only problem is each show you watch is a payment to Roku, net is it cost more to watch TV with Roku than Comcast. I checked prior to installing it, one must set up a Roku account prior to use. $1.99 / show watched minimum.
No, I would not recommend this to a friendRemote issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote did not work out of the box. Had to return it.
No, I would not recommend this to a friendGood product hosed up with unwanted shortcuts.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick is fast and provides good video. The short cuts are inconvenient because you can accidentally chang channels. Everyone hates these shortcuts but Roku is paid for this inconvenience and will not remove them. Roku also tracks what you are viewing,
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. In 3 months it started malfunctioning and the volume control stopped working. We've already changed the batteries twice.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 5 Rokus. One of them didn’t work. I tried to return it 20 days after purchase and Best Buy wount take it back
I would recommend this to a friendstopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the streaming stick worked fine for about 5 weeks and then starting giving HDCP Error Detected messages, which require frequent reboots. Roku will not honor the warranty
No, I would not recommend this to a friendDon’t buy please.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many freezes and reboot. Very Frustrating………..
No, I would not recommend this to a friendRIP OFF
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mote control didn't last 1 1/2 years and they wanted almost what I paid for the whole unit for a replacement. What a rip off.
No, I would not recommend this to a friendThree Rokus win a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Roku since getting rid of cable less than a year ago. I am not happy with the quality
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a few days light comes on reset it still not working smh waste of money
No, I would not recommend this to a friendNon workings remote and stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Would not fit the appropriate size of TV, remote Wouldn't connect. I have been a fan of Roku very disappointing
No, I would not recommend this to a friendError code 022
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was dead on arrival, with the infamous "Error Code 022 - wireless receiver not detected". Roku support was completely useless,
No, I would not recommend this to a friendBad Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a year. I want to return it.
No, I would not recommend this to a friendbad dog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did you know Rokus have ads on them? I did not. Super weak. Might as well go back to watching cable TV. slick interface I guess.
No, I would not recommend this to a friendBuyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord dangles from the streaming stick with a flaky micro usb connection. It only stayed on if I held it in a certain position. Returned it immediately. Roku sells cheap crap. You get what you pay for.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks so much for your review, though we're sorry to hear about your experience. Our team is always on the lookout for new ways to improve our products and we’ll be sure to pass your comments along to our product team.
If there is anything that we can assist you with in the future, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Roku Customer Advocate
Roku Customer Advocate
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items continued to crash even in different TV’s and now it’s not refundable!
No, I would not recommend this to a friendStopped working after 33 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 33 days, Of course BestBuy’s window for returns is 14 days. Not returnable.
No, I would not recommend this to a friendBad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Have to power-break every time tv is turned on
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not my favorite streaming machine. Meant to return it and have already apparently missed my window of time to return.
No, I would not recommend this to a friend