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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 9571 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 9,571 reviews
  • Rated 1 out of 5 stars

    Always Freezes, Disconnects From Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always freezes on the main screen. have to unplug the power and restart it every time i want to watch tv. also it constantly disconnects from the wifi.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we're here to help!

      Other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.

      If you're continuing to have troubles, please reference our helpful FAQ article: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.

      We hope this helps!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Home page mostly ads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. My older Rokus are better. The home page has giant ads which mean the icons are small. Half the screen is an ad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    roku stick not needed....didn't know that !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy retail agent did not tell me I could stream without having to buy a Roku stick...very frustrating.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not for me

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me everything cost nothing is free so not for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless review request.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift, have no opinion. Gave it away

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok when it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku have lots of software glitches...menus dont load properly, need to dosconnect and reboot frequently...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku misleading solicitation during set up. Appears to need to enter credit card info before installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps glitching all the time. Constantly unplugging and resetting it but still having issues, even after Roku sent me an extension.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku stick is defective. There are many complaints online. Do not buy this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time need turn off power or it will not to start. Sometimes the sound doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly reboots! It’s so annoying to be watching a show, the show cuts off and a reboot occurs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product, it often stops working or has to be un plugged & plugged back in for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ROKU streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has HULU on the wand and you cannot get it on the tv. Geeks could not get the unit to respond with HULU.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Luke, thanks for your feedback. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent.

      Thank you!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROKU remote stopped working and not returnable! We should have gotten Firestick instead!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this in December and it’s in the trash by February. Don’t buy it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture freezes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to disconnect the power cord to un freeze the picture. This is a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Too Long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku Stick but it was too long and won't fit on my Insignia TV. I had to return the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Streaming Stick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best version of the streaming stick from Roku. I tested it on my vizio 65 inch and it registers HDR10 and dolby vision with no issues. The wireless is good with no issues streaming. Dune looked absolutely stunning in 4k. Setup was simple. Apps open noticeably faster and lag is nonexistent. This also seems to manage heat better than the other sticks. Being such a small device past sticks can sometimes overheat if streamed for long periods in a hot environment. This stick was able to maintain a lower temperature even when streaming 4k HDR.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid romu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a freaking nightmare to use. And really want my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not reliable. We constantly have to re-boot it.

    No, I would not recommend this to a friend