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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 9571 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 9,571 reviews
  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do what the sales people said it would do. Oh, well!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks, stopped working after 3 months. Online chat was useless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Riki vs Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the ease of navigation of Comcast. Still ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps freezing up..further its a pain to change channels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect and when it did it wouldn’t stay connect. Now does not connect at all.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Keya, thanks for taking a moment to share your feedback with us.

      Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.

      If you're still in need of assistance, please visit us online at https://support.roku.com/contactus so that we can help!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Does't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and can not return it. DO NOT PURCHASE THIS!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would’ve been nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive the order even thou it said it was delivered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Ruku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes up a lot, and constantly has to be re-started

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ???

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Did not provide what I was looking for: a basic TV.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website. We'd recommend starting here: https://support.roku.com/article/360053739094

      If you're searching for Live TV, we can help! The Live TV Channel Guide available in The Roku Channel and on the Home screen of your Roku TV provides a convenient way for you to discover and watch free, live movies, news, and TV shows. Visit https://support.roku.com/article/208756428 to learn more.

      We hope this gets you up and streaming soon!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Roku Stick 3820

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed 2 of the 3820 Roku sticks. Both were defective.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Oh no! this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.

      We want to learn more about exactly what you experienced. Please send us an email at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to make it work with my tv. Frustrating!

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website!

      For your Roku Streaming Stick player, we'd recommend starting here: https://support.roku.com/article/4406543606551


      If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.

      We hope this gets you up and streaming soon!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Simple And Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play User-friendly No monthly subscription A wide variety of apps to download Great picture quality Doesn’t have any issues with connectivity Turns your TV into a smart TV at affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Streaming Stick 4K Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This streaming stick works excellent with our Samsung 4K TV. I would highly recomment it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appropriate connector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connection with ease of access to our streaming selections.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement Roku improperly functions.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out. Sent a wrong work detail first from the center. Had to reschedule. Roku in a Dynex tv bought at BB fails to function properly. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku stick was easy to install. Does what it says it will.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work on My Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a great product but did not work on my old Samsung Smart TV. Couldn't get Paramount+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a constant problem with buffering and the picture freezing but audio continues. Tried all the suggested fixes to no avail.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! I like the voice remote feature. I'm getting more channels as well. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and this keeps me occupied with all the streaming apps i have accts for at the various hotels i stay in, confirguring the wifi is super simple ... definitely worth the buy. It automatically detects the aspect ratio and the overall sound and picture is very clear. The firestick is a good choice too but Roku has more when it comes to apps and the user friendly platform

    I would recommend this to a friend