Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Works until it doesn’t
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku stick freezes randomly while using streaming apps. Especially peacock it is completely unusable.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there, thanks for sharing. Help has arrived! It's important to note that all Roku devices should have a stable internet connection to avoid a playback issue. To check, you can Press Home>Network>Check Network Connection. Additionally, make sure that your device has the latest software version. If the streaming device is connected to the TV, try plugging it directly into the power source to check if the device is receiving sufficient power. Also, please try to do a system restart. More helpful ideas are available at How to resolve a channel playback issue|Solve a playback issue. If the issue persists, you can contact us at Roku .
We hope this helps!
Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, great for our spare room and kids to watch tv. Controls tv as well.
I would recommend this to a friendStupid Error
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."HDCP Error Detected" pops up every other day on this thing when plugged into my projector and takes 30 min to get it to go away. Very frustrating considering I only bought this for Netflix.
No, I would not recommend this to a friendRoku streaming stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used yet. I just moved into a new house and have not installed on all tv’s
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality with excellent resolution. This was an upgrade to my old streaming device
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good i order online and went to pick up at store god service ,[ooooooooooooooooooooooo
I would recommend this to a friendMissing parts minimal performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box excellent condition item. Which means all the bit and pieces were suppose to be there. They were not all there., I new this was a minimal performance model but it is frustratingly slow
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi DelB, thanks for reaching out. We're sorry to hear that there were pieces which were missing from your package and we'd recommend reaching out to the retailer directly.
If there is anything regarding the setup or performance of your device that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus. We hope that you continue to enjoy the new product!
Roku Customer Advocate
Great Streaming Stick
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for any room of the house. Great operating system. Overall a great purchase.
I would recommend this to a friendOne remote. Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a Roku on my other tv due to it being an older tv. Love the pre-installed apps.
I would recommend this to a friendGift purrchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased as a gift. However, I have two ROKU devices and like them.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Stick works fine; however I've had this for only a couple of months and the remote directional keys barely work.
No, I would not recommend this to a friendgreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift - but was a great value! We have the same one and it works great.
I would recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow nice to dolby sound. Also nice can use usb for power instead of another plug.
I would recommend this to a friendReplacement Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the same thing. They only seem to last about 2 years.
I would recommend this to a friendNo issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd stick, better than the built in smart features of any of the TVs I have.
I would recommend this to a friendEasy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement for my older roku and this was and upgrade over that one
I would recommend this to a friendRoku is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is an excellent way to steam your TV and get rid of cable! works well.
I would recommend this to a friendRoku not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Roku stopped working 5 weeks after I purchased it. Remote would not work anymore and troubleshooting could not help fix the problem. Roku is now in a bag waiting to go to the Goodwill store.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Robert, this doesn't sound right, and we'd like to help. Have you had the opportunity to reach out to our customer support team? We would appreciate the chance to gather more information and assist you in troubleshooting this concern. You may begin the process by visiting our online support portal at support.roku.com/contactus, where you can connect with a customer service representative. Thank you for your patience as we work to resolve this issue together.
Elmer, Roku Customer Advocate
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get abc a lot of local channels. Support is non existent
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Sasha, thanks for sharing. This sounds a bit unusual, and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Wonderful gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get something for my friend and this was the perfect cheap gift.
I would recommend this to a friend