Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
0 stars if possible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 0 stars, if possibe. Out of the box new, would not activate, link, or pair, even after hour + on phone with customer support. Throwing it in the trashcan. Roku never again for me. Going to Firestick, they at least include hdmi extender in thier box.
No, I would not recommend this to a friendGigantic glitch problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install Netflix -- spent hours on my own and then another hour with a geek squad guy and still could not load or install Netflix... Had to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Melody, thank you for sharing your concerns. We truly value your feedback and want to express our understanding of your frustration.
Please note that decisions about app support come from the channel providers, such as Netflix. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices.
At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly 10 years, and we hope to continue providing your household with great streaming experiences! It’s thanks to loyal customers like you that we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these. One worked one didn’t. No customer support help.
No, I would not recommend this to a friendroku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not even close to what I had thought It was supposed to be
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! hanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Bought on sale. Remote seems nicer than I was expecting.
I would recommend this to a friendRuku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but to slow and laggy i press the button to play and 3 more more seconds later it plays.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jamie, help has arrived! We'd like to assist in resolving your remote concerns. If your Roku device is not responding to button presses, try removing the batteries from your remote, re-inserting them, and restarting your Roku player.
When using a Roku Streaming Stick style player, sometimes wireless interference from the HDMI connector can impact the performance of your remote. Try moving it away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.
If you're still having troubles, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.
Happy Streaming!
Roku Customer Advocate
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an older flat screen this thong is junk! Won't connect properly and i keep getting an error that says the display resolution isnt accepted. Do not buy this unless you have a 4K tv
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we'd like to help! Please know that our players are designed to work with any TV that has an HDMI port.
We'd recommend trying another HDMI port on your TV, or trying another TV to ensure that the original port is working as intended. You may want to try a different HDMI cable (shorter than 6 feet long). If you haven't already, be sure to try the HDMI cable and power cord that come included with your player as not all cables are created equally.
In order to view content at the best and highest resolution, ensure that your Roku player's display settings are set to Auto-detect.
We hope that this helps! If you're still in need of assistance, don't hesitate to visit support.com/contactus to connect with an agent so that we can help.
Roku Customer Advocate
Roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price and the value cannot be underestimated
I would recommend this to a friendChoose something else
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t even been a full year and it’s completely dead for no reason.
No, I would not recommend this to a friendValue for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streams all the videos its supposed to. Video quality is great
I would recommend this to a friendDefective Roku Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on this Streaming Stick 4K Streaming Device did not work. Defective. Reaching Roku to activate an exchange under the manufactures warrant was impossible. Must now make a special trip to the nearest Best Buy to return and, hopefully, exchange for one that works.
No, I would not recommend this to a friendRemote Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote started working intermittently with a week of purchase. Despite many sets of new batteries, it just doesn't work at all at this point. I reported it to Roku, who seemed uninterested. I'm returning the stick.
No, I would not recommend this to a friendnot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this kinda sucked but i could see working out for others, i went with a chromecast instead
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear that this product did not meet your needs. Please know that we offer a suite of helpful videos, articles, and tutorials on our support website at support.roku.com.
If there is anything that we can assist you with down the road, please don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up fairly simple (You Tube) video very helpful in set-up
I would recommend this to a friendWaste of money!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this streaming stick in March and already it is not working. A waste of $54. Now I need to go a purchase another one because this one is out of warranty!!!!!!!!!!
No, I would not recommend this to a friendN/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets needs for application w/computer needed for school.
I would recommend this to a friendRoku with stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick would not fit on any of our tvs So had to return and purchased a Roku Ultra 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery instead which works great
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Not the batteries changed them twice.
No, I would not recommend this to a friendRokou Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I found someone to set it up, I really like it.
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new one has a delay which the old One did not.
I would recommend this to a friend