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Customer Ratings & Reviews

$43.99
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Customer reviews

Rating 4.8 out of 5 stars with 9786 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 9,786 reviews
  • Rated 1 out of 5 stars

    no good in SC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not download htc max tv in south carolina where we live

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Martin, thanks for your input! Are you still experiencing the same issue with the device? Kindly contact our support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets needs for application w/computer needed for school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this streaming stick in March and already it is not working. A waste of $54. Now I need to go a purchase another one because this one is out of warranty!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    roku stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not even close to what I had thought It was supposed to be

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! hanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Not the batteries changed them twice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rokou Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found someone to set it up, I really like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku with stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick would not fit on any of our tvs So had to return and purchased a Roku Ultra 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery instead which works great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new one has a delay which the old One did not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku is expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku streaming stick works, only problem is each show you watch is a payment to Roku, net is it cost more to watch TV with Roku than Comcast. I checked prior to installing it, one must set up a Roku account prior to use. $1.99 / show watched minimum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible device. Nothing works at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku device is the worse ever. Nothing works properly. It's constantly won't connect. Completely terrible. If I could return this I would. I can't recommend this device to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote did not work out of the box. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Paper Wieght

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about 20mins. I switched to another TV in my house and then it worked when it wanted to. The I just threw it in the trash. Didn't even want a refund I was that upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product hosed up with unwanted shortcuts.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick is fast and provides good video. The short cuts are inconvenient because you can accidentally chang channels. Everyone hates these shortcuts but Roku is paid for this inconvenience and will not remove them. Roku also tracks what you are viewing,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Streaming Stick 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Spent a hour trying to get it to work. Have to return..

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Babszola, thank you for reaching out. We understand that you're having trouble activating your device. Have you had a chance to contact our customer support team? If not, please reach out to us directly at support.roku.com/contactus, and we will be happy to assist you. If you decide to return your device, you can contact Best Buy or visit your local store to request an exchange. Thank you! Elmer, Roku customer advocate roku

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. In 3 months it started malfunctioning and the volume control stopped working. We've already changed the batteries twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, had to continuously takrs the batteries and pish all the bottons to make it work. Went back to my firestick !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 Rokus. One of them didn’t work. I tried to return it 20 days after purchase and Best Buy wount take it back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the streaming stick worked fine for about 5 weeks and then starting giving HDCP Error Detected messages, which require frequent reboots. Roku will not honor the warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many freezes and reboot. Very Frustrating………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Three Rokus win a year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Roku since getting rid of cable less than a year ago. I am not happy with the quality

    No, I would not recommend this to a friend