Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to hook up. I am planning on returning it.
No, I would not recommend this to a friendJess Bowman
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These people are crooks, I took them back to the store and they still charged me $85.oo
No, I would not recommend this to a friendNot what I ordered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice if you would have sent the item I ordered. Now I have to drive to the store to return a Google Nest Hub which is what you sent me.
No, I would not recommend this to a friend
Not for me
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Not for me everything cost nothing is free so not for me
No, I would not recommend this to a friendNO SPECTRUM APP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with Spectrum TV App. SPECTRUM APP NOT AVAIL TO INSTALL. WILL BE RETURNING BECAUSE OF THIS.
No, I would not recommend this to a friendBad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience. Remote stopped working after two days. Tried with brand new batteries and still the same issue.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Sunil, help has arrived!
When using a Roku Streaming Stick player, wireless interference from the HDMI connector may impact the performance of your remote. Try moving it away from the HDMI connector on your TV by installing a extension cable—we offer them for free here https://my.roku.com/hdmi.
If you're still having troubles, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.
Happy Streaming!
Roku Customer Advocate
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return this item because the TV was not far enough away from the wall -- got a ROKU that has as usb plug with cord (4K +)
No, I would not recommend this to a friendRoku stick stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped working after 7 months. ……………..,,
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Stacy, thanks for your input! Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent.
In the meantime, we recommend trying a different HDMI port or doing the setup portion on a different TV to isolate the issue. Additionally, the device can be plugged into your TV's USB port for power or a wall outlet. If you currently use the TV as your power source, try plugging the device into a wall outlet instead. Finally, ensure your remote has a fresh set of new batteries, just in case. We hope that this gets you up and streaming soon!
Roku Customer Advocate
Roku did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. The remote would not pair with the roku stick and i had to return it
No, I would not recommend this to a friendAlways Freezes, Disconnects From Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always freezes on the main screen. have to unplug the power and restart it every time i want to watch tv. also it constantly disconnects from the wifi.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we're here to help!
Other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
If you're continuing to have troubles, please reference our helpful FAQ article: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.
We hope this helps!
Roku Customer Advocate
Cant use it without giving info
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah you cant use it unless you give it your email and credit card. No way around that.
No, I would not recommend this to a friendI had to take this back to the store for a refund.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working shortly after I got it. I took it back to Best Buy and got something else.
No, I would not recommend this to a friendHome page mostly ads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. My older Rokus are better. The home page has giant ads which mean the icons are small. Half the screen is an ad.
I would recommend this to a friendroku stick not needed....didn't know that !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy retail agent did not tell me I could stream without having to buy a Roku stick...very frustrating.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps glitching all the time. Constantly unplugging and resetting it but still having issues, even after Roku sent me an extension.
No, I would not recommend this to a friendOk when it works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku have lots of software glitches...menus dont load properly, need to dosconnect and reboot frequently...
No, I would not recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku misleading solicitation during set up. Appears to need to enter credit card info before installation.
I would recommend this to a friendUseless review request.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift, have no opinion. Gave it away
I would recommend this to a friend- Pros mentioned:Overall performance
Return worthy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku device was great until I experienced the Nvidia shield.
No, I would not recommend this to a friend Sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly reboots! It’s so annoying to be watching a show, the show cuts off and a reboot occurs.
No, I would not recommend this to a friend