Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time need turn off power or it will not to start. Sometimes the sound doesn't work.
No, I would not recommend this to a friendDon’t buy this Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku stick is defective. There are many complaints online. Do not buy this.
No, I would not recommend this to a friendROKU streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has HULU on the wand and you cannot get it on the tv. Geeks could not get the unit to respond with HULU.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Luke, thanks for your feedback. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent.
Thank you!
Roku Customer Advocate
Roku device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, it often stops working or has to be un plugged & plugged back in for it to work.
No, I would not recommend this to a friendCheaply made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU remote stopped working and not returnable! We should have gotten Firestick instead!
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this in December and it’s in the trash by February. Don’t buy it!
No, I would not recommend this to a friendStick Too Long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Roku Stick but it was too long and won't fit on my Insignia TV. I had to return the product.
No, I would not recommend this to a friendPicture freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to disconnect the power cord to un freeze the picture. This is a pain.
No, I would not recommend this to a friendStupid romu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freaking nightmare to use. And really want my money back
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not reliable. We constantly have to re-boot it.
No, I would not recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t do what the sales people said it would do. Oh, well!
No, I would not recommend this to a friendStreaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect and when it did it wouldn’t stay connect. Now does not connect at all.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Keya, thanks for taking a moment to share your feedback with us.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.
If you're still in need of assistance, please visit us online at https://support.roku.com/contactus so that we can help!
Roku Customer Advocate
Failed roku
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, stopped working after 3 months. Online chat was useless
No, I would not recommend this to a friendRiki vs Comcast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the ease of navigation of Comcast. Still ok.
No, I would not recommend this to a friendDon't purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps freezing up..further its a pain to change channels.
No, I would not recommend this to a friendDoes't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and can not return it. DO NOT PURCHASE THIS!!!!
No, I would not recommend this to a friendWould’ve been nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t receive the order even thou it said it was delivered
I would recommend this to a friendOk Ruku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up a lot, and constantly has to be re-started
I would recommend this to a friend???
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Did not provide what I was looking for: a basic TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website. We'd recommend starting here: https://support.roku.com/article/360053739094
If you're searching for Live TV, we can help! The Live TV Channel Guide available in The Roku Channel and on the Home screen of your Roku TV provides a convenient way for you to discover and watch free, live movies, news, and TV shows. Visit https://support.roku.com/article/208756428 to learn more.
We hope this gets you up and streaming soon!
Roku Customer Advocate
Roku Stick 3820
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed 2 of the 3820 Roku sticks. Both were defective.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.
We want to learn more about exactly what you experienced. Please send us an email at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate