Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it suppose to. Little delays on booting and taking signals from the remote.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing your input. It sounds like the device had a problem communicating with the internet, that’s why the remote is having delays on the commands. We recommend requesting for HDMI extender; you can request it for free here: http://my.roku.com/hdmi. In the meantime, you can try to check this article https://support.roku.com/article/208755708. If any case you need additional assistance, please contact us online http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy Streaming! Roku Customer Advocate
Bad system for multiple tvs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how nice they are BUT. I have each room upstairs with them on each tv and if i turn one on the other tv turn on or off and there is no way of contscting roku
I would recommend this to a friendROKU stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it is hard to navigate where you want to go, but it is getting better. Compared to our cable company, Spectrum, I would rate it a 5 star.
I would recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has a larger learning curve and I'm sure we just need to be patient to understand it.
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works fine, but many of the streaming channels are bot available in Puerto Rico. For example, Paramount Plus, Motortrend, Pluto.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Humber, thanks for taking a moment to share your feedback with us!
Channel availability/access on Roku devices will vary from region to region as it is determined by each channel provider themselves. Channels are only available in the locations that they choose to publish their channel (app). As always, to determine if a channel is available in your region, please visit channelstore.roku.com.
You may want to contact any specific channel provider directly to inquire further and share your interest in seeing their channel on the Roku platform in your location.
We are always looking to expand our presence into new locales. You can keep up with the latest news and announcements at blog.roku.com
Happy Streaming!
Roku Customer Advocate
Roku streaming stick 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good amount of channel choices. I like the improved wifi.
I would recommend this to a friendMy Roku Stick experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the stick about a year ago, I have never been able to get it to work, I tried it on another TV, no luck. Roku couldn't help me, they just gave up I guess after several communications. I have another Roku device, not stick, on another TV and it works great! My other TV is a Roku TV, no problems there. Wondering what I could "create" with this useless stick -
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Donna! Thanks for sharing. We apologize for the experience that you have, this is not what we aim for. If you haven't already, we advise you to requesting an HDMI extender; you can order it for free here: http://my.roku.com/hdmi. If you need additional assistance, please contact us at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate
Satisfied Customers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad that installed it were great! They explained everything very clearly!
I would recommend this to a friendGreat Streaming Device!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is such a great device, the interface is perfect. These streaming sticks are the perfect add-on device for every TV.
No, I would not recommend this to a friendRoku tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.III'm really loving my roku streaming service.I have wish I could gotten this a long time ago.
I would recommend this to a friendWifi wont stay connected, free trials dont work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay connected to wifi. Customer support from roku or best buy weren't helpful at all. Both continually tell you to reset your wifi over and over even thought every other device in the house has zero issues. Also thw "free 3 months" of apple tv or any other offer will not work. Again no help from either support team.
No, I would not recommend this to a friendRoku 4k stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! I’d buy another one at that price if it goes on sale again!
I would recommend this to a friendTerrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote doesn't respond to voice commands, aggravating to operate due to small size and too few button to navigate makes it irritating to operate, If you want to read the info for a show or movie from the menu you have to push to many buttons instead of having 1 button with info to push. Streaming freezes up on occasions spend more time trying to find something to watch navigating the menu, same movies are listed in too many catagories like will be listed under drama, comedy, and scifi. Need to streamline for easier access and modify the remote
No, I would not recommend this to a friendNew roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well and solved my poor streaming service problem.
I would recommend this to a friendGreat product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great product work well and glad I gotten it
I would recommend this to a friendDidn’t work with my Denon Receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy associate said it would. They need to retrain them. Works great with samsung tv but no way to send audio through Denon AVRS760
I would recommend this to a friendBad QC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an upgrade to our Roku Express. Unfortunately, it was a defective right out of the box. Kept saying the wireless internet adapter wasn't connected. Sadly, I had to return it. I got a Roku Express 4K+ instead and it works perfectly.
No, I would not recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible website navigation and customer service. This is a crappy service
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Jacob. We appreciate your honest feedback! Please contact our support team online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Roku Customer Advocate
Bullies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They force you to create an account which is annoying, then they force you to put in your credit card information as the only way to use this device. So if you don't have credit information, then you will have to not watch TV. I get it they want a farm information, but give people a way to escape it or opt out. Microsoft's doing the same nonsense
No, I would not recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in feb now almost 1 year later it stops..All my other roku models Ive had for years..not this model
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi TheJay, this doesn't sound quite right. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate