Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12045278
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the device wouldn't fit into the plug in the back of my TV, which has an odd indentation where the various types of devices gets plugged into Insignia TV).
No, I would not recommend this to a friendGet something else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as intended. There are cheaper remotes that do the same job. I have two Roku Remotes and neither work with this remote. However, it does work with my Philips television.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback. It’s possible that the Roku device picked up the wrong code for your TV upon setup. Try repairing the remote walking through the steps in this support article: https://support.roku.com/article/360011621473.
Sometimes wireless interference from the HDMI connector may impact the performance of your remote when using a Roku Streaming Stick player. Try moving it away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.
If you continue having trouble, don't hesitate to connect with a member of our support team directly so that we can assist. Get started here support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Lousy ROKU stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars from me. Have had multiple problems with this device since it was installed. Still not working properly!!!!!
No, I would not recommend this to a friendWorthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This. Can not be used on my tv it’s not returnable I’m out 56 .o I’m not a happy camper Sorry
No, I would not recommend this to a friendNot a tech person
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get it synchronized with my new tv. Lots of frustration and repeated attempts. Too late to return so will try to sell it on Craigslist.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Frankie, help has arrived! Please contact us directly at support.roku.com/contactus so that we can assist in getting you setup correctly.
If you'd prefer to troubleshoot on your own, we have a helpful suite of FAQ articles that will walk you through the most common errors and resolutions: https://support.roku.com/article/4406543606551.
Thanks!
Roku Customer Advocate
Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a funny sound when on. Roku freezes at time. I recommend keeping your cable boxes.
No, I would not recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, spend the money on amazon and get a fire stick.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ando, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website!
For your Roku Streaming Stick 4K player, we'd recommend starting here: https://support.roku.com/article/4406543606551.
This article features answers to our most commonly asked questions, step-by-step troubleshooting resolutions, tips to watch your favorite content, video tutorials, and more.
We hope this gets you up and streaming soon!
Roku Customer Advocate