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Customer reviews

Rating 4.8 out of 5 stars with 9833 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the product for its exceptional ease of use and reliable overall performance, which are the most frequently praised aspects. Users also appreciate the efficient Wi-Fi connectivity, intuitive remote control, and straightforward setup process. While the device is generally well-regarded for its streaming capabilities and compact size, a small number of users have reported concerns regarding compatibility with certain television sets, battery longevity, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 9,833 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the previous model we had. Easy to follow, just be sure it is pointed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    This was an upgrade from my earlier one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this remote has the TV volume and on-off buttons. The plug in stick plug is behind the TV so I have to point the remote a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Roku Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy setup. No cords hanging. Just plug it in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy streaming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the easiest way to stream. Plus the Roku stick is very small and not obtrusive like a cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Streaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku streaming is fast, easy and has saved us a ton of money. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is awesome. So easy to install and use. The remote is small and compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Dependable & quality device with easy interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research and review, I was finally ready to cut the cord. I decided upon the ROKU platform and, upon consultation with the BB staff, chose the streaming stick. Due to other related home issues, I obtained BB tech support, who fully and patiently explained the mechanics of the ROKU system. I have had it about two weeks, and so far, am very happy with it and the $$$ saved by deleting cable TV from my monthly expense list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s easy to install with a lot of benefits. Liked it so much I purchased 2 and returned my FireTv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, crystal clear movies! The microphone accessory really makes it easy for anyone to use!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Simplify

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is definitely the easiest platform to deal with. I chose this particular model because of plug in network connection- but we have the Wi-Fi only one also which works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is a wonderful streaming stick that does a good job replacing cable I have saved lots of money using it this is my second one one for the TV and one for the projector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Residential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Service personnel very knowledgeable about the product I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up, and easy to use. Picture quality is excellent. Will pay for itself in 4 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised-great price-easy to setup-better option than the more expensive version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this device it’s easy to use and u can stream any app u want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Upgrade for Older TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive way to upgrade an older TV. Used this to upgrade the streaming on one of my older TVs. Works great for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Roku device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I can turn the TV on and off with the same remote, and scan my services easily \.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku streaming stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased how easy this is to setup and use. At first it wasn't communicating but I pressed the reset button and then it worked okay. I haven't used it much yet so I am new to how to navigate through every thing. So far I am watching all free TV probably because I am a DIRECTV subscriber. What I am doing is making a list of movies that I don't see on DIRECTV anymore. I like this stick because I can easily move it from one tv to my other tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Woot woot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats a little too easily but it works great so far. The heating makes me wonder how many months it will work for but its been working for a while now no issues.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Myoko, thank you for bringing this issue to our attention. In the meantime, please try this simple step: carefully unplug the power cable from your Roku player and allow it to cool down. Ensure it has good ventilation and is not in an enclosed space. You can also try installing a free HDMI extender to move your Roku away from the back of your TV. Lastly, once your Roku has cooled down, plug the power cable back in and wait for it to power on. You can refer to this link to learn more at https://support.roku.com/article/226794787. If the issue persists, feel free to contact us at http://support.roku.com/contactus. We’re always here to help! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great for home or travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Great picture. I’ve even used it successfully on a cruise ship.

    I would recommend this to a friend