Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, overall performance, and reliable Wi-Fi, noting its simple setup and effective remote control. Many also appreciate its good value for the price, making it excellent for streaming due to its impressive speed and convenient size. However, a small number of users have raised concerns about battery life, compatibility issues, and occasional overheating.
This summary was generated by AI based on customer reviews.
Didn't work for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is likely a very good product but I have not been able to use it, My son came a few weeks later to see if he could get it to work, but could not get it to work. I tried to return the item but I had waited too long for my son to come and it was over the time allowed for a return.
No, I would not recommend this to a friend4k Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, plug and play. More robust processor than my TV's.
I would recommend this to a friendRoku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really add anything of value, kind of disappointing.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there! We are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
WORTH THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku seems to do the job as a remote, but expected a better mic
I would recommend this to a friendRuko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good item at a great price. My son wants me to buy one for him.
I would recommend this to a friend- Pros mentioned:Ease of use
My Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product so much. Very simple to install. It also comes with all the apps very simple to set up.
I would recommend this to a friend Works Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of device to make your tv a smart tv, works great!
I would recommend this to a friendRemote intermittently stops working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself works fine, supports my Sony 4K HDR TV and looks great. My favorite feature is that there is an F1TV App available. (AFAIK the only streaming device to offer this) The major issue is that the remote intermittently fails to communicate with the streaming stick. It still controls the TV Volume and I have tried with multiple sets of fresh batteries. Should have checked the online reviews as this is a common problem. The only solution is to reboot the stick which involves walking over to the tv, reaching behind it and pressing the reset button on the stick. It used to only happen when it had been off for a while but the final straw was today when it just stopped working while binge watching a series. Now that I’ve had it for 60 days I can’t return it. Should have listened to my wife and returned it when I had the chance.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we'd like to offer some assistance! When using a Roku Streaming Stick or Roku Streaming Stick+, wireless interference from the HDMI connector may impact the performance of your remote.
Try moving your Roku Streaming Stick away from the HDMI connector on your TV by installing an extension cable—we offer them for free here https://my.roku.com/hdmi.
If you're still having trouble, be sure to visit our helpful FAQ article with more in-depth suggestions at https://support.roku.com/article/208755708.
Happy Streaming!
Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my dumb tv smart. Just an old one that was in the closet.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it can access many streaming channels not even available on fire stick.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart Stick behaves as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add to the tv, worked as soon as it was activated, and directions for use were easy to follow.
I would recommend this to a friend Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to gift my cousin and i liked it very much.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Devices work like a charm in our home. I have the Roku SoundBar and several 4K streaming sticks.
I would recommend this to a friend Too invasive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet because it is invasive by requiring a credit card to activate. This is the third Roku device I’ve purchased and this is the first one to require too much information to activate and use. I have enjoyed using previous versions.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi David. Thanks for being a Roku fan! To bypass adding a payment method during Roku setup, you need to navigate to the payment information screen and look for a small, often easily missed, option to "Skip, I'll add later" or similar wording. This option allows you to create a Roku account without immediately linking a credit card or PayPal. You can then complete the rest of the setup process without providing payment information. If you need help, contact us at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate
- Pros mentioned:Ease of use
Freedom from cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great alternative to a monthly cable bill. So many more options with Roky is EASY to use
I would recommend this to a friend Roku...like it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not using it yet....bought as a spare...they tend to go bad.
I would recommend this to a friendFree fubotv and apple tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How I can get the 30 days free fubotv pro and apple tv?
I would recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out for my needs product got to hot when used in my tv
No, I would not recommend this to a friendRoku streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works. Took a while for my son to set it up. So many passwords and accts!
I would recommend this to a friend- Pros mentioned:Wi-fi
Roku is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku system, have multiple units in the house. This was our kitchen TV and it works great.
I would recommend this to a friend