Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, overall performance, and reliable Wi-Fi, noting its simple setup and effective remote control. Many also appreciate its good value for the price, making it excellent for streaming due to its impressive speed and convenient size. However, a small number of users have raised concerns about battery life, compatibility issues, and occasional overheating.
This summary was generated by AI based on customer reviews.
Volume broke
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume down button started to break. Otherwise it was a good purchase
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Zevv, thanks for being a fan! We're sorry to hear that your volume button is acting strange, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
- Pros mentioned:Wi-fi
Works Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku makes solid products. Easy to install and picks up Wi-Fi really well.
I would recommend this to a friend Good, Quality Roku Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me about 45 minutes to set up (was having internet issues), but once I got it up and running, it was working perfectly. I will say though sometimes an app (i.e. Netflix, YouTube, Spotify, etc.) may glitch every once in a while, but that might also have to do with some inclement weather I was experiencing where I live. Overall, I enjoy it and would definitely recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
Cut Cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cut cable and now use the Streaming Stick. Install was straight forward.
I would recommend this to a friend - Pros mentioned:Overall performance
First time streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first try at streaming technology and was very pleased with the results.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. We cut the cable and this is a great alternative. Great price.
I would recommend this to a friend - Pros mentioned:Ease of use
Faster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than older models and has 4k. Easy setup has voice command options.
I would recommend this to a friend Did Not FIT. MFG no help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. But "stick" was too large to f connect to TV. Very difficult to get free part needed to correct problem and zero help from representative of manufacturer. Bought part from other vendor for about 25% of cost of stick. Saw similar consumer comment online
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Norm, thanks for reaching out. It sounds like you've already purchased the HDMI extender that you needed but if there is anything that we can assist you with in the future, please contact us directly at support.roku.com/contactus. We're always here to help!
Roku Customer Advocate
- Pros mentioned:Ease of use
Streaming Stick 4K recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple, effective, no real cons. This is how electronic devices should be
I would recommend this to a friend - Pros mentioned:Ease of use
Roko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item should have gotten it sooner so easy . It not hard to to use
I would recommend this to a friend - Pros mentioned:Ease of use
Roku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to install. Has the Xfinity app which most tv's don't have.
I would recommend this to a friend No phone support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No phone support! Does not easily connect with Xfinity! Probably Xfinity's 0:15' to reset fault. I gave up & took it back. To slow for channel surfing, old school TV better.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi David, thank you for taking a moment to share your thoughts. We’re sorry to hear that it didn’t work out, but we appreciate your feedback nonetheless. If there is anything we can assist you with in the future, please don't hesitate to reach out at https://support.roku.com/contactus. In the meantime, we will ensure this is passed along to the product team for future consideration. Thank you! Elmer, Roku Customer Advocate
Fast, Responsive and Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a unit that was 2.5 years old. Wish they lasted longer, but technology isn't always full proof. This is a responsive, fast unit that works absolutely amazing.
I would recommend this to a friend- Pros mentioned:Ease of use
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Works very well. This version is easy to install and use
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item especially when you consider the price, no issues at all
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use and works as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use, works as advertised. Would recommend to all
I would recommend this to a friend - Pros mentioned:Ease of use
Roku Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and an excellent way to carry your TV programming with you.
I would recommend this to a friend - Pros mentioned:Overall performance
great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great device. i have never had an issue with roku devices of any kind.
I would recommend this to a friend - Pros mentioned:Overall performance
ROKU Magic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product to turn an old TV with a good picture into a smart TV.
I would recommend this to a friend - Pros mentioned:Ease of use
roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did just what we needed it to do to avoid paying for another cable box
I would recommend this to a friend