Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Roku device it picks up the streaming services better!
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinf product. Really changed my life as far as i had it so far
I would recommend this to a friend - Cons mentioned:Battery life
Pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. The battery life is horendous. I've never gone through so many batteries on a remote like this. It's really really bad. Not sure why it drains the batteries so fast.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Patrick, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used. Be sure to always unplug your headphones when not in use as this will help to preserve your remote's battery life.
Alternatively, it may also help to utilize a different power source. For example, if the USB power cable from your Roku player is currently connected to the USB port on your TV, we would recommend that you connect the USB cable directly to a wall outlet or power strip.
And if you continue having trouble, don't hesitate to connect with a member of our support team directly at support.roku.com/contactus so that we can assist.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Remote control
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku stick. Love being able to use one remote to control TV
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product way to setup and use. Great picture quality also!!
I would recommend this to a friend A Mind of Its Own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control doesn’t function properly. It has a mind of its own. No matter what button you push it will randomly go in the opposite direction. It’s infuriating, but you won’t be able to test it until you’ve spent the time to enter enter all of your streaming sources.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Donzi, It is strange that your remote is acting this way. No worries, we're always here to help. For a quick fix, please try to remove the batteries, restart your Roku device, and pair the remote again. You can refer to this link for detailed instructions at https://support.roku.com/article/21303049528855#section-1. Also, ensure that your device runs the latest software version to achieve optimal performance and the latest features. To check for updates manually, press Home>Setting>System>Software Update>Check Now. If the issue persists, let us know at http://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
Roku 4k device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Roku devices because they are easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice price and very easy to set up.I would purchase again.
I would recommend this to a friend It’s aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is the best streaming tool. I’ve moved all TVs to a Roku.
I would recommend this to a friendNew Tech vs. Old Guy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just tough for me to navigate. Have to search for the local news & weather station each time I turn the Telly on. Eventually, I'll get it soted out.
I would recommend this to a friendReturned it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this due to error appearing multiple times per week requiring me to reboot the device. Bought another one with same issue but learned Roku has a web page dedicated to the error with no apparent fix other than unplug.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi cjn2, we're sorry to hear about your experience and we're here to help! It sounds like you may be experiencing an HDCP error.
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist you directly. We look forward to getting you up and streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Easy peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very simple to set up. I got this set up in only a few minutes
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying my device! Great for streaming and watching live tv
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product and fair price to make your Television a smart TV
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good value, and easy to install! Would recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
4K Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great and allows me to stream shows on our TV.
I would recommend this to a friend - Pros mentioned:Remote control
Not smooth while while watching tv shows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros; tv volume and power controls on remote and selection of apps Cons: a lot of jittery tv shows when I compare it to my Sony tv the roku stick is very jittery and I will be returning it
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jdoug, we'd like to offer some assistance! First, do you notice the jittery playback on 1 channel, such as Netflix/Hulu/Peacock, or does it happen across multiple channels?
If it's only on one channel, you'll want to try uninstalling the channel, restarting your Roku, and reinstalling the channel. If you're seeing this on multiple channels, you may want to check your display settings. Some customers noticed better streaming when changing the display from "Auto" to "4K @60 Hz" within your Roku player's settings.
It could also be due to a slow network caused by a poor wireless signal, issues with your router, or the quality of your internet service. Review the tips for improving the wireless connection to your Roku device here: https://support.roku.com/article/213122277.
We hope this helps!
Roku Customer Advocate
- Pros mentioned:Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay to set up works great downloads fast plenty apps to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I am a fan of Roku. Go get if before runs out!
I would recommend this to a friend Romulus stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the money, space saving, perfect for me
I would recommend this to a friend