Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to just move this around the house or when traveling.
I would recommend this to a friend Multiple Defective units
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After every power startup and showing the home screen, then it takes about 10 seconds for the roku unit to respond to any remote clicks. This is the 2nd unit with the same problem. Tried many support/community suggestions including batteries, resets, cache clear, etc. but nothing helps. It's annoying every time I go to use it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings. For someone younger it's good. Someone my age too involved.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi John. Thanks for sharing your input! We understand what you feel. If you have any questions or issues with your Roku, you can contact us online at support.roku.com/contactus so that we can assist you. Happy Streaming! Roku Customer Advocate
- Pros mentioned:Overall performance
Love roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku stick works great I would definitely buy one again
I would recommend this to a friend - Pros mentioned:Overall performance
streams well.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works as described. no problems so far. Steams well.
I would recommend this to a friend Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This very big upgrade for tv and you cannot bet the price
I would recommend this to a friendGood till it stops working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just a little under 2 years. It now does not allow any sound out of the TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this doesn't sound right. We want to help. If you haven't already, unplug your Roku stick from power for a minute, then plug it back in to see if this clears up the issue. In addition, try replacing the HDMI cable connecting your Roku device to your TV, or connect the Roku device to a different HDMI port on your TV. More troubleshooting steps are available at https://support.roku.com/article/208755518. If the issue persists, don't hesitate to contact us at https://support.roku.com/contactus for further assistance. We hope this helps! Roku Customer Advocate
- Pros mentioned:Ease of use
Streaming Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item! Easy to use and download streaming apps.
I would recommend this to a friend - Pros mentioned:Ease of use
Great streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Streaming device, Easy to use, lots of nice features
I would recommend this to a friend - Pros mentioned:Ease of use
roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup and works really well with any tv or laptop
I would recommend this to a friend - Pros mentioned:Remote control
Dumb Old TV is Now Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My dumb TV is now smart! Love the voice remote.
I would recommend this to a friend - Pros mentioned:Overall performance
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase, and I would purchase again.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku rules!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to setup, quality product, great value.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Up to date. Good quality. Love roku. Best platform.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku very easy to set up and is a quality product to use
I would recommend this to a friend Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has become an issue for me. I push and push and nothing happens
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, Janet. Help is here! If you're having trouble navigating your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. Refer to this link to learn more https://support.roku.com/article/21303049528855. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: https://support.roku.com/article/217288467. Your feedback is very important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
Last Roku I will ever buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last Roku I will buy. I have 4 Roku tvs and 3 of them , the remote does not work. Including this last one I bought several weeks ago. Called Roku support and there fix for all 3 was to go buy new remotes. Unexceptional!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. Good product, no problem to use or install
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect for second home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my second home with only internet.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use out of the box. Highly recommend
I would recommend this to a friend