Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
Promising, but returned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked promising, but ultimately returned it and went with a digital antenna instead.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Earl, thanks for sending us a review! We’re sorry to hear that it didn’t work out and we appreciate you sharing. Please know that a digital antenna can be a great addition to your Roku player, for those who enjoy watching free, live TV! If you decide to give us another shot, you can learn more about how to do so here: https://support.roku.com/article/115012658287. Thanks again! Roku Customer Advocate
Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku works well but at times it will take forever to load.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Patty, Thanks for sharing with us. We understand that you're facing some functionality issues on your device, and we're here to help. As quick tips. If an update is available, you can just perform the update to ensure you have the latest version of the Roku software. This will significantly enhance its functionality and provide access to the most recent features. Navigate to Home > Settings > System > Software Update > Check Now to verify. In addition, In addition, you also need to consider the stability of your internet connection. Please feel free to refer to this link for further information at https://support.roku.com/article/213122277#section-1. If none of these suggestions work, please get in touch with a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Technology glitch in the roku streaming stick 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase the roku Streaming stick for K in the beginning of June It was working fine till today It's not working anymore Is there a technology glitch IDK please respond thank you
No, I would not recommend this to a friendJust the ticket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Vizio TV. While it is a smart TV, the operating system is slow by today’s standards, and getting new apps is not a possibility. The Roku is perfect for this. The OS is quick, i get more apps and channels as well. Couple different ways of connecting to your TV/power source as well.
I would recommend this to a friendNot a good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as advertised but the signal strength wasn't strong enough. We ended up returning the product and purchased the Roku Soundbar and everything is working properly now.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
very good streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions very good and snappy. Only issue was the request for credit card info. But besides that an excellent product.
I would recommend this to a friend mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better instructions, access to customer service. lots to learn about this product to use it. when the compitishion comes along, they will eat their lunch !!!!
No, I would not recommend this to a friendNot for Me... Too late to Return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Menu not intuitive. Extremely poor performance when scrolling thru Xfinity channel guide. Boots up quicker than my AFS.
No, I would not recommend this to a friendNot what I had hope for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping it would be like the old Roku stick I had bought in the past, but it was not even close.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Remote eats batteries every week!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on this model eats batteries avoid. Every week or sooner it needs new batteries.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for taking a moment to share your experience. It's a bit unusual to have to change your batteries so frequently under normal usage and we have a few tips that may help. It may help to utilize a different power source. For example, if your Roku player is currently powered by the USB port on your TV, we would recommend that you connect the USB cable directly to a wall outlet or power strip. We also recommend power cycling your player regularly and invite you to contact our team if this continues at support.roku.com/contactus so that we can assist you directly. Happy Streaming! Bernie, Roku Customer Advocate
Roku platform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically a good product but it is hard to work around the Roku platform. Apple TV is much friendlier but pricier.
I would recommend this to a friendNot What You Think!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all it’s cracked up to be. Can’t get much local. Some things cost money. Actually for $50 it is pretty much useless.
No, I would not recommend this to a friendDoesn't stay in slot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly so I could watch a free trial of AppleTV+ and it works fine for that. And I wanted the stick version so I didn't have another piece of equipment cluttering the area in front of the TV. However, the stick does not stay secure in the USB slot and I have to constantly adjust it and sometimes re-install the Roku system. Luckily it is a 3 month trial for the streaming service and will toss the Roku after that. I do have another Roku system with the box in the bedroom and it works fine. I just don't recommend the stick version.
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and have others. However, the remote could be larger with the control buttons spaced further apart and easier to operate.
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for setup by novices are very poorly written. Also decided not to use it based on how it works. I will not be paying subscription prices for multiple sites.
No, I would not recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the stick but for some reason it keeps freezing and I either have to reboot it or unplug it, that’s annoying.. other than that I have no complaints
I would recommend this to a friendGood for low use tv area
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend a different unit for a high TV as the stick gets warm and shuts down. The other units do not.
I would recommend this to a friendGood Service; Poor Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is fine to make an older TV a smart TV, but my rating is lower due to the minimal abilities of the remote.
I would recommend this to a friendSam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a bit trouble with this Roku. Always have to reset it, I never bothered with this since I lost the time to return and some way, it is a collection of the many Rokus.
No, I would not recommend this to a friendStreaming Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this devise is better than the remote we received with the TV, but it is way to small for convenient use
No, I would not recommend this to a friend