Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
LG set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with my lg set. Recommend other choice
No, I would not recommend this to a friend - Pros mentioned:Overall performance
THUMBS UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVERALL A GREAT PRODUCT THAT IS MUCH FASTER THAN THE PREVIOUS VERSION WHICH REALLY LAGGED
I would recommend this to a friend Shortcut Button Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with remote that dosen't come with shortcut button for Hulu. I am unable to verify which box that come with Hulu button to exchange.
I would recommend this to a friend- Pros mentioned:Overall performance
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teen, as her tv isn't smart. Works great. Good value, and she loves it.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always take you to programming right away - must go through some routine - a big pain.
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K Roku stick stove buffers with hotspot on phone not good if you do not have internet
I would recommend this to a friendROKU is da bomb - remote is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new ROKU sticks are amazing they have volume control onthe side so you can use it for any TV and it also sleeps and comes right back up when you shut the TV off. Just makes my cheap bedroom TV work....highly recommend.
I would recommend this to a friendBuggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roku channel will randomly not let me access anything and randomly have no audio until i restart the whole tv. I only got this to watch 2 broke girls. Just get an Apple TV if youre using it for streaming other services.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Caden, this doesn’t seem right. Have you checked if your device is running the latest software version? Having the latest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. In addition, make sure that you have a stable Wi-Fi connection to avoid this issue; try restarting your Wi-Fi router and consider the distance between your device and the Wi-Fi router. For more tips on improving Wi-Fi connectivity, refer to this link at https://support.roku.com/article/213122277#section-1. If you need help with these suggestions, please get in touch with a member team member. We can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Roku device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with this device streaming. i am not very happy with this product.
No, I would not recommend this to a friendNo web browser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no web browser like the fire stick and cost more.
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but nit what I expected. Takes time to figure out. Live it’s always live.
No, I would not recommend this to a friendRemote Control Failure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Roku, however, the remote control broke after 5 months. It was replaced in a timely manner under warranty. Not sure how long this remote will last, but I don't remember ever having a remote control go bad on any other device that I have used. The remote control costs as much as I paid for the entire streaming stick package that I bought on sale.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Pay attention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku item has a problem and roku customer service is terrible. I purchased the other 4k that is the small box and not the stick. The small box works better.
No, I would not recommend this to a friend Streaming Stick is questionable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like Roku, but the Streaming Stick design doesn't fit some of our TVs that have horizontal HDMI port connections.
No, I would not recommend this to a friendRoku stick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to get what you would like to see on this stick. May be there is a better receiver in Roku but they need to explain more. Also, software update and linking to internet if you change the service provider is not that intuitive.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there, we appreciate you for sharing your feedback. We're here to help! May we know which specific content you are trying to access? You can check the following article to find all different kinds of free content: https://support.roku.com/article/208756428. Please note that a stable internet connection is required for software updates. To switch to a new wireless network, navigate to Settings > Network > Set up connection and select the preferred Wi-Fi network. You can check this article: https://www.roku.com/products/roku-streaming-stick-4k to explore more of the features of this device. For more assistance, you can contact us at https://support.roku.com/contactus.
We hope this helps!
Roku Customer Advocate
Makes dumb TVs smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old 24” TV that ive had for years and it fully revitalized the Tv and the experience using it. The roku app also supports bluetooth so i can use my headpphones to watch whatever i want on a bigger screen
I would recommend this to a friendCan't use 3rd party apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not allow you to use any 3rd party apps, not even the downloader app. Otherwise has an awesome interface.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing with us. We are eager to gain a deeper understanding of the issue and discern the reasons behind the challenges you have faced. We highly recommend that you contact us at support.roku.com/contactus so that we can undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Compact and get job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size if you tv is hung and don’t want a box hanging around somewhere
I would recommend this to a friend- Pros mentioned:Overall performance
Roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great if you don't want to pay for cable. I have 6 of these.
I would recommend this to a friend Meh.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product lagged a lot straight out of the gate. I contacted support and was told the product had updates the manufacturer was sorting through within 24 hours. I waited 2 days just because I like to give a little leeway and it still was not operating smoothly.
No, I would not recommend this to a friend