Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
I like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially for Apple devices. I don't have to buy an Apple TV+ dongle now, which is great
I would recommend this to a friendHaven't received Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not received the product yet. Where is it?????
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Sidney, we are sorry to hear about your order experience. Please contact Best Buy directly so that they can provide you with an update on your order. We look forward to hearing about your experience with our product once you have it set up at home. Thank you for taking the time to share your thoughts. Jessica, Roku Customer Advocate
- Cons mentioned:Overheating
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new sticks overheat quickly and doesn’t last long. Make sure you get the insurance. My first roku stick lasted 5 years. After this, I will not purchase again.
No, I would not recommend this to a friend Having Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have Really Good Internet And I Don't Understand Why My Brand New Roku Keeps Going Offline. Could Anyone Help Me Out With This Issue.
I would recommend this to a friendRoku best way to cable cut
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku does it again! Every time we need to connect a tv we just pop in a Roku and boom there it is
I would recommend this to a friendNiece Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She was really excited she really need it this for hee TV Couldn't miss out on the deal for this
I would recommend this to a friendSave on your cable bill with Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had Roku before - but a great way to get away from xfinity boxes and save on monthly fees
I would recommend this to a friendWeak sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all as good as any Roku device. The big problem is the sounds varies greatly from channel to channel. For example, you can barely hear Hulu through the Roku, but it is fine through the Samsung app.
No, I would not recommend this to a friendBetter than firestick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought three of these and love them! In my opinion, they are much better than the firestick.
I would recommend this to a friendRoku TV Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the free TV shows and movies. Worth every penny spent Am not very tech savy so it's taking me a bit of effort to figure out how to get back to the shows/movies I have started to wactch!
I would recommend this to a friend- Cons mentioned:Compatibility
Complete failure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This states that it fit my 2014 Chevy Impala but it doesn’t match up at all the power lines and speaker connections don’t match up to the stock harness
No, I would not recommend this to a friend Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Conversion for an otherwise large but good TV into a great TV. Beats having to buy another TV.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and the Best Buy worker came out for my curbside pick up in literal seconds
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter really liked this for school. The app listening feature is an excellent touch.
I would recommend this to a friendRemote doesn't hold up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep having issues with the remote. Only works for a short while and then stops. Will be looking for a different brand next time.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We understand you're experiencing difficulties with your Roku remote. Occasionally, Roku remotes can unpair from their devices due to power issues, Wi-Fi problems, or random glitches. First, please check that your batteries are aligned correctly and that there is no debris obstructing the path. Try restarting your Roku device by navigating to Home > Settings > System > Power. If you do not see Power, please select System Restart. You can refer to this link for more information: https://support.roku.com/article/21306145024535. If you are still facing the same issue, please visit us online at http://support.roku.com/contactus. We're here to ensure you enjoy a seamless streaming experience! Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, great for our spare room and kids to watch tv. Controls tv as well.
I would recommend this to a friendStupid Error
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."HDCP Error Detected" pops up every other day on this thing when plugged into my projector and takes 30 min to get it to go away. Very frustrating considering I only bought this for Netflix.
No, I would not recommend this to a friendWorks until it doesn’t
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku stick freezes randomly while using streaming apps. Especially peacock it is completely unusable.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there, thanks for sharing. Help has arrived! It's important to note that all Roku devices should have a stable internet connection to avoid a playback issue. To check, you can Press Home>Network>Check Network Connection. Additionally, make sure that your device has the latest software version. If the streaming device is connected to the TV, try plugging it directly into the power source to check if the device is receiving sufficient power. Also, please try to do a system restart. More helpful ideas are available at How to resolve a channel playback issue|Solve a playback issue. If the issue persists, you can contact us at Roku .
We hope this helps!
Roku Customer Advocate
Roku streaming stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used yet. I just moved into a new house and have not installed on all tv’s
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality with excellent resolution. This was an upgrade to my old streaming device
I would recommend this to a friend