Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12333232
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good i order online and went to pick up at store god service ,[ooooooooooooooooooooooo
I would recommend this to a friendMissing parts minimal performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box excellent condition item. Which means all the bit and pieces were suppose to be there. They were not all there., I new this was a minimal performance model but it is frustratingly slow
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi DelB, thanks for reaching out. We're sorry to hear that there were pieces which were missing from your package and we'd recommend reaching out to the retailer directly.
If there is anything regarding the setup or performance of your device that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus. We hope that you continue to enjoy the new product!
Roku Customer Advocate
Great Streaming Stick
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for any room of the house. Great operating system. Overall a great purchase.
I would recommend this to a friendOne remote. Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a Roku on my other tv due to it being an older tv. Love the pre-installed apps.
I would recommend this to a friendGift purrchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased as a gift. However, I have two ROKU devices and like them.
I would recommend this to a friendgreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift - but was a great value! We have the same one and it works great.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Stick works fine; however I've had this for only a couple of months and the remote directional keys barely work.
No, I would not recommend this to a friendRoku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow nice to dolby sound. Also nice can use usb for power instead of another plug.
I would recommend this to a friendReplacement Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the same thing. They only seem to last about 2 years.
I would recommend this to a friendNo issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd stick, better than the built in smart features of any of the TVs I have.
I would recommend this to a friendEasy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement for my older roku and this was and upgrade over that one
I would recommend this to a friendRoku is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is an excellent way to steam your TV and get rid of cable! works well.
I would recommend this to a friendWonderful gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get something for my friend and this was the perfect cheap gift.
I would recommend this to a friendFrustrated in Tampa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month of working great, the volume and mute buttons stopped working and being past 2 weeks since purchase, the store can’t help with it.
No, I would not recommend this to a friendGreat Streaming Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROKU! The built-in volume control is one of my favorite features.
I would recommend this to a friendBest Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this in the living room and everyone can have separate accounts,
I would recommend this to a friendRoku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price 25 bucks definitely recommend to anyone to buy when on sale
I would recommend this to a friendRoku not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Roku stopped working 5 weeks after I purchased it. Remote would not work anymore and troubleshooting could not help fix the problem. Roku is now in a bag waiting to go to the Goodwill store.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Robert, this doesn't sound right, and we'd like to help. Have you had the opportunity to reach out to our customer support team? We would appreciate the chance to gather more information and assist you in troubleshooting this concern. You may begin the process by visiting our online support portal at support.roku.com/contactus, where you can connect with a customer service representative. Thank you for your patience as we work to resolve this issue together.
Elmer, Roku Customer Advocate
It just works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found the Roku to be much more reliable than the Firesticks I have.
I would recommend this to a friend4K Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to have. Highly recommended for those who don’t have a Roku TV
I would recommend this to a friend