Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 9809 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 9,809 reviews
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    ROKU

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku went kaput and I replaced it with the same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go buy one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought one a long tome ago. Love the free content that Roku has. There is at times a short delay ( maybe 20-15 seconds) to load up a channel, but absolutely love the device. Easy to get to xfinity, Amazon Prime, Netflix and many others. Just go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, i would tell any body looking to stream to buy this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku 4k streaming stick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k streaming stick is working well on my uhd tv. I did have some trouble using it on my my new LG OLED tv. The sound was scrambled on some of the channels.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Chris, thanks for sharing your input! This sounds a bit unusual, and we’d like to help. Be sure to check your player’s software for new updates. Go to Settings > System > Software update > Check for updates. After this, please restart your Roku system by going to Settings > System > System restart.
      Please note that this may also a problem with the internet, we recommend you check this support article on fixing internet issues on your Roku streaming device. https://support.roku.com/article/21332781083287.These may help to resolve the issue. If your problem continues, you can get help online; contact us at support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Geek Service & Staff - Pros and Cons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Staff was professional, knowledgable, and worked very hard to resolve questions/issues. They were kind/respectful and patient. They did not make the customer(s) feel stupid because they did not know the correct questions to ask or completely grasp the answer(s). CON: It is very hard to get appointments on the day/time needed to have products services. Multiple trips to the store have to be made, resulting in too much time and expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku vs Firestick

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Firestick to Roku. Very similar in operation but Roku offers a “guest” feature that the Firestick does not. One negative on the Roku is that the volume and mute buttons are on the side. It becomes annoying how often the mute button is accidentally hit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cord cutter. Save money every month.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting out direct TV. So with the USB is enough to power it BUT it still requires a power source to run it. Good thing it is easy to access the band of the TV but it is kind of annoying. That is why only 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku keeps improving their devices. This streaming stick worked great with an older TV and even got enough power from its USB port which couldn't power an older Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockin Roku

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta Love The Roku My only Complaint is all the commercials you have put up with now the first roku i bought there was not that many commercials but that was about 10 years ago they make more money from the ads then they make from the hardware they sell to us

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start to streaming and hookup is even easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONNECTION

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have access to all the channels without a monthly payment for an extra box in my television service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product with amazing features also compatible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product but the remote needs changes. The up and down when using guide can only move one channel at the time instead of having a page button to review several channels at a time. Because of this the down and up button on my remote failed after only using 2 weeks. Had to return item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my Roku device. It offers a great selection of TV programs, movies and game shows. I especially appreciate the choice of detective programs as well as Westerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This works great with TV's that do not have access

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with TV's that do not have access to an antenna or cable hook up. This works great with TV's that do not have access to an antenna or cable hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to try Roku. Then I got 2 of them and I love it I’m saving $150ish a month by not having cable I will recommend these to any and all thank yiu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go Roku

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku free stuff and this stick is small and easy to install. And once you get use to the remote, it's easy and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, easy to use. Plenty of channels to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Design!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very simple design compared to the traditional TV remote that has many buttons that are never used and this makes it very easy for young children to use in the car without needing help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK. Slower than nVidia Shield, but more user friendly.

    I would recommend this to a friend