Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12375737
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.
This summary was generated by AI based on customer reviews.
Long streaming stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the length of the streaming stick I needed an HDMI extender. It was free from ROKU but had to be ordered. So keep this in mind if your TV is stationary and cannot be moved out or to a different location.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Nancy, thank you for your patience and understanding, and we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
computer help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for helping me with my computer. The person who helped me was very knowlegable.
I would recommend this to a friendGreat device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with volume control included as well as on/off button for TV
I would recommend this to a friendsimplifying my life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy - love the Roku and cutting the cable!!! Wish I had done it a few years ago.
I would recommend this to a friendRoku Streaming Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is my favorite streaming device. So many programs to see, and they're all free!
I would recommend this to a friendIt works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Streaming Stick® 4K Streaming Device 4K/HDR/ Dolby Vision with Roku Voice Remote and TV Controls - Black works well!
I would recommend this to a friendGreat buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , kid is happy with her new Roku stick!!!!
I would recommend this to a friendBe ware of small checked boxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have it operational yet. Am very angry with Roku. I captured the code with my iPhone and began entering my info. In large letters on the web site it said, WE WILL NOT CHARGE YOUR VISA CARD. So I merrily clicked on next to put in my name, address, et cetera. Next I get a notice from Capital One Visa that there was a pending charge for $45.95 on my card. Did I make the charge? NO said I! The charge was from dcmpl.com that I did NOT recognize. Little did I know that I FAILED to uncheck a small box that did this for some streaming music that I had not heard of and did not want. I left Capital One deactivate my care and issue me a new one which came in 5 days due to Christmas holiday. I investigated dcmpl.com that they were a 'no-name' 'suppoet' company helping Roku! So my bad, got the new card and spent a day change recurring charges and approve vendors to the new card. I was angry at Roku, thankful that Cap1 V was my watchdog, and then did know the truth in time to prevent getting a new card . I have a letter ready for Roku but no one will care.
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement of previous Roku stick! Pleased with Roku!
I would recommend this to a friendA very good replacement from Cable TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's works like a dream but I have yet to understand its abilities. It has a lot of free viewing but I have to navigate it more. Otherwise, it's a very good alternative to cable TV.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very interested about this device, and looking forward to purchasing another one.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it..we bought a separate Roku remote that you can plug your ear phones in too.
I would recommend this to a friend- Pros mentioned:Ease of use
No more Roku for me anymore.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku stick stopped recognizing my hotspot wifi and so have all 3 rokus in the house. I believe something happened with the newest update but Roku can't figure it out. They told me I can't use a hotspot. I have unlimited so why would i pay $80 verizon or comcast when I can pay less than $50. My Amazon Firestick works just fine. I'm done with Roku for good.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Drew, we don't typically recommend using mobile hotspot connections for streaming, but rather recommend the use of a home WiFi network if available for the best streaming experience.
You might try performing a network reset on your phone as this will erase any stored WiFi passwords. On the Roku, also perform a network reset, found on the Settings/System/Advanced system settings>Network connection reset menu. We hope this helps!
Roku Customer Advocate
Fine product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROKU. They just seem to work. We run them on 4 TV's since we cut cord. Very happy with them.
I would recommend this to a friendStreaming tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great seamless interface that works everytime with a large number of apps
I would recommend this to a friendRoku Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with product design & intuitive functionality.
I would recommend this to a friendGreat to take on vacation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! I bought this to use in hotels because it is very compact.
I would recommend this to a friendRoku stick is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to the Roku stick. Works great, no more buffering issues.
I would recommend this to a friendDid not work well with our wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this was ok but due to our internet setup it seems the wifi was not giving us what we need to stream without pausing especially on youtube. Switched to the Ultra and a wired connection and it now works perfectly.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chris, thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Streaming at 69
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not easy to get installed but it works great now . It took me 45 minutes to install.
I would recommend this to a friend