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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9825 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptional ease of use, straightforward setup, and strong overall performance, often highlighting its impressive speed and suitability for streaming. They also appreciate the effective Wi-Fi booster, responsive remote control, and compact size, considering it a good value for the price. However, some users have experienced issues with compatibility with certain devices, poor battery life, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 9,825 reviews
  • Rated 4 out of 5 stars

    Just slide it in the slot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came just in time for Netflix and chill, we watched for a few and then “chilled” for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spotty volume control on remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works very good except volume control on remote. Recharged the remote overnight but still had trouble controlling volume. Very spotty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best streaming device (compared to apple tv etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and the tech I spoke with was helpful in making my final choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hoped for Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use but even with a very high speed Internet connection, it's slow moving. Also buffers way too often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an acceptable replacement for my Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 10 y.o. Sony Bravia with no bells or whistles. Even so, this device is a serious step down from my old Roku Ultra. It does not control my soundbar the way it should, and after only a couple of weeks of use I have had to reset it twice. Even with new batteries in the remote, I often have to press a button several times to get it to perform an action (12 feet away - straight line; never an issue with my Ultra). I doubt that it would be effective controlling a newer 4K TV, based on it's shaky performance with my old set. I got it because I wanted to reduce the number of wires hanging on my TV wall, since it gets its' power from the TV's USB. I am going to replace it.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Dave, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting this with you. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku stick worked great and voice command is nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming stick. Works great using supplied usb connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Portable and easy to hook up. Great for travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Streaming Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as promised. Pairing with the included remote is glitchy, will not be paired as soon as Roku comes up on TV and requires re-pairing. No other complaints otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No issues. Good video. Good sound. Operates as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku streaming stick 4K is a great streamer the OS is the best there is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, essentially. Bought two and one has to be unplugged and plugged back in once in a while in order to gets picture along with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the apps that I need and more. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, could have been 5* if roku app actually worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming for TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super service at the Winston Salem store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did i wait so long ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase.Grwat selection and flexibility to watch what we want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design - remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will wonder why all your old TV remote controls were so bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I did not have to use one but Bally forced me into it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku Streaming Stick 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not allow volume Up or Down. Only mutes

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi John, thanks for sharing. If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. Locate the pairing button at the back of your remote and press and hold for at least 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/en-gb/article/21306145024535#section-2. You can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists, please get in touch with us directly at http://support.roku.com/contactus. Your feedback is critical to us.
      We're looking forward to getting you back streaming.
      Elmer, Roku Customer Advocate roku