Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 12375737
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its exceptional ease of use and reliable overall performance, which are the most frequently praised aspects. Users also appreciate the efficient Wi-Fi connectivity, intuitive remote control, and straightforward setup process. While the device is generally well-regarded for its streaming capabilities and compact size, a small number of users have reported concerns regarding compatibility with certain television sets, battery longevity, and occasional overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Freedom from cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great alternative to a monthly cable bill. So many more options with Roky is EASY to use
I would recommend this to a friend Roku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out for my needs product got to hot when used in my tv
No, I would not recommend this to a friendRoku streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works. Took a while for my son to set it up. So many passwords and accts!
I would recommend this to a friendRoku - Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more buttons for control. A little more precise control would be nice.
I would recommend this to a friend- Pros mentioned:Wi-fi
Roku is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku system, have multiple units in the house. This was our kitchen TV and it works great.
I would recommend this to a friend Stream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good only wish it had a number keypad so you go directly to channels
I would recommend this to a friendWe tried it and we were not too satisfied a little
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried it and we were not too satisfied a little too hard for us to pick up
I would recommend this to a friend- Pros mentioned:Wi-fi
Does What I Need It To Do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to specifically be able to use it with Spectrum TV. Spectrum still doesn't work with the Amazon Fire Stick. Got it at like half the price so I can't complain at all. So far it's worked flawlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
Super easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and convenient to use! Set up and getting the remote to connect to the tv was so simple
I would recommend this to a friend Returened as we did not need another one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product opened as I found we already a Roku for each of our TVs.
I would recommend this to a friendRoku 4K streaming device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This streaming device is a piece of garbage it overheated my TV and almost caught the thing on fire everything was smoking had done unplug it.. this product needs to be pulled on offthe market it is unsafe!!!!
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Dennis! Thank you for letting us know about the issue. Please visit us online to get in touch with our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Elmer, Roku Customer Advocate.
- Pros mentioned:Wi-fi
Roku stick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku is the best can move from room to room and even watch favorite shows in garage. Love it
I would recommend this to a friend - Pros mentioned:Ease of use
Travel Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great price for this item. I use it when I travel to be able to use my streaming accounts
I would recommend this to a friend No debate, buy it - but the remote feels cheap.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. These things are great. I have some older ones and this remove feels "cheaper". Not sure what, but it has more of a plastic feeling. Very low end. It seems to work fine, but it just has that cheap feeling. I would still buy it, but it would be nice to feel a little bit better. Maybe that's asking too much at this price point though. Maybe I'll upgrade the remote via their website some day. Still recommend.
I would recommend this to a friendRoku 4k Stick
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend just going with the original box. The cord gets a funky and won't connect sometimes. Not sure if its just mine or a common theme.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi AmberG, thank you for your feedback and for sharing your thoughts. Have you tried contacting the Roku support team? You can check the connection if you have issues connecting your device to the internet. Please refer to this FAQ: https://support.roku.com/article/213122277. We also advise you to try a mobile hotspot if you have one. Contact us at support.roku.com/contactus if the issue is still the same. Your feedback is very important to us, and we’re eager to assist. Thanks! Roku Customer Advocate
Not really impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a fan of this product due to there are times the screen goes black when I’m trying to watch a show and I have to turn it completely off in order for it to work.
No, I would not recommend this to a friendfast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome little streaming stick. plugs into hdmi and the the usb on the tv
I would recommend this to a friendRoku Box is a Winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for minimal use snd save on the cost of a cable box.
I would recommend this to a friend- Pros mentioned:Overall performance
DOUBLEWIDE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT. WORKS EXTREMELY WELL WITH MY TV. IT PERFORMS AS ADVERTIZED. THE PRICE WAS GREAT.
I would recommend this to a friend Too invasive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet because it is invasive by requiring a credit card to activate. This is the third Roku device I’ve purchased and this is the first one to require too much information to activate and use. I have enjoyed using previous versions.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi David. Thanks for being a Roku fan! To bypass adding a payment method during Roku setup, you need to navigate to the payment information screen and look for a small, often easily missed, option to "Skip, I'll add later" or similar wording. This option allows you to create a Roku account without immediately linking a credit card or PayPal. You can then complete the rest of the setup process without providing payment information. If you need help, contact us at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate