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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9825 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the product for its exceptional ease of use and reliable overall performance, which are the most frequently praised aspects. Users also appreciate the efficient Wi-Fi connectivity, intuitive remote control, and straightforward setup process. While the device is generally well-regarded for its streaming capabilities and compact size, a small number of users have reported concerns regarding compatibility with certain television sets, battery longevity, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 9,825 reviews
  • Rated 5 out of 5 stars

    Perfect streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for streaming , it suits perfectly for my projector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Roku!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is very easy to use and the same with installation

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product and price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up! Sure beats paying a monthly fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice streaming device. It is worth and can view all items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It was easy to set up - just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RUKO Ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and the grandbabies love watching it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to just move this around the house or when traveling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No phone support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No phone support! Does not easily connect with Xfinity! Probably Xfinity's 0:15' to reset fault. I gave up & took it back. To slow for channel surfing, old school TV better.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi David, thank you for taking a moment to share your thoughts. We’re sorry to hear that it didn’t work out, but we appreciate your feedback nonetheless. If there is anything we can assist you with in the future, please don't hesitate to reach out at https://support.roku.com/contactus. In the meantime, we will ensure this is passed along to the product team for future consideration. Thank you! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku stick works great I would definitely buy one again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    streams well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as described. no problems so far. Steams well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very big upgrade for tv and you cannot bet the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Streaming Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Easy to use and download streaming apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ruku steak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a good experience with this sometimes won t come on have unplugged & plugged it back in order to work

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, this sounds unusual, and we’d like to help. If you haven’t already, please ensure that your Roku is securely attached to the power adaptor or to the USB cable. It may also help to try a different power outlet. We have in depth troubleshooting steps available online at https://support.roku.com/article/219327988. If the issue persists, you can contact us at http://support.roku.com/contactus.

      We hope this helps!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Streaming device, Easy to use, lots of nice features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and works really well with any tv or laptop

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Dumb Old TV is Now Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My dumb TV is now smart! Love the voice remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase, and I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to setup, quality product, great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Up to date. Good quality. Love roku. Best platform.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings. For someone younger it's good. Someone my age too involved.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi John. Thanks for sharing your input! We understand what you feel. If you have any questions or issues with your Roku, you can contact us online at support.roku.com/contactus so that we can assist you. Happy Streaming! Roku Customer Advocate roku